How To Activate American Express Gift Card and checking your Card Balance

How To Activate American Express Gift Card and checking your Card Balance

After purchasing the American Express Gift Card, you must activate it by login into the website with your User id and password.

To activate your American Express Gift Card, follow these steps:

1. Visit this website

2. Enter your gift card information as prompted.

3. Sign in or call the toll-free number on the back of your card.

Enjoy using your gift card! 😊

Purchasing an American Express Gift Card online simple, quick, and secure (IN). Simply select the amount you wish to purchase and then complete the transaction using one of our numerous safe payment methods.

Your Amex e Gift Card will be emailed to you immediately and is ready to use. There’s no need to leave the house, and there’s no need to wait!

American Express Gift Cards can be delivered to the purchaser or the recipient. American Express® Business Gift Cards can only be shipped to the business entity that placed the order.

You cannot ship Gift Cards to PO Boxes, APO or FPO addresses, or international addresses.

Delivery time depends on the shipping method selected. You can opt for Rush (2-3 business days), Expedited (3-4 business days), or Standard (5-6 business days).

If you selected a shipping method that has a tracking number it will be emailed once the order ships.

How to check your Amex Gift Card balance:

1. Visit:

2. Sign in by entering your gift card’s 15-digit card code, expiration date, and security code

3. To register, please enter your email address (optional)

4. Click “Sign In” after checking the verification box.

5. Alternatively, dial +1-888-846-4308 to reach Amex Customer Service.

Why doesn’t my American Express user ID work on is a separate website with its own user ID and password, and therefore your American Express user ID cannot be used to sign in to the site. Once you create your user ID and password on, you can sign in to the website and view past orders placed after July 17, 2018, modify personal information, and create an address book for future orders.

How do I activate my Amex Gift Card?

If your Gift Card was purchased at, in most cases, the Card is ready for use immediately. You may activate your Card by signing in to with your Card details or by calling the toll-free number listed on the back of your Card. You will need to provide your Card number, valid thru date, and security code located on the back of your Card.

We recommend that you sign your name on the back of the Gift Card, and record the following information in case your Gift Card is ever lost or stolen: Gift Card number, 4-digit Card Identification Code on the front of the Card, 3-digit Card Security Code located on the back of the Card, Customer Service phone number.

amex gift card

What do I do if my Gift Card is lost or stolen?

If you believe that your Card has been lost or stolen, you need to notify us immediately by calling 1-888-846-4308. You will be asked to provide us with the Card number and other identifying information. We cannot provide a replacement Card unless you provide your Card number and all other requested information. If our records show a balance remaining on the Card, we will cancel the lost Card and issue a replacement Card to you in an amount equal to the remaining balance.

How do I use my American Express Gift Card to shop in-store?

1. Be sure to know your balance before you shop. Check your balance at or call 1-888-846-4308. To use your Gift Card along with another form of payment, just tell the cashier how much you want to apply to each payment type.

Please note, not all merchants allow split payment transactions and some transaction types require a hold of up to 20% above the purchase amount.2. Swipe your Card and select Credit on the keypad.

Your American Express eGift Card can also be used in-store to pay when added to digital wallets: Apple Pay®, Samsung Pay, and Google Pay.

How do I use my American Express Gift Card to shop online?

1. Make sure the balance of the American Express Gift Card is more than the entire cost of the purchase, including taxes.

Please note: some transaction types require a hold of up to 20% above the purchase amount.2. Select ‘Credit’ or ‘Debit’ as the payment method (Do not select ‘Gift Card’).

3. In the Payment Method section, enter the card information as you would a credit or debit card

4. In the Billing Address section, please fill in your name and address