How do I Activate my Mint Mobile service? http://www.mintmobile.com/activate

How do I Activate my Mint Mobile service? http://www.mintmobile.com/activate

If you’re activating your eSIM through the Mint app, it will walk you through the installation. If you’re activating through the web, it’s pretty easy, and we walk you through the steps. Once you purchase your plan and select an ‘eSIM delivery’ then you can choose to either activate your plan right away, or activate later in two easy steps…

1. Activate your plan

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On the order confirmation page there will be a large orange button which says ‘Activate now’. Hit this if you wish to activate your plan immediately after purchase. If you want to wait, no problem. We will email you with the same link to activate at your leisure.

2. Install your eSIM

Once your plan is activated, then you will need to install the eSIM onto the eligible phone you will be using Mint on. To do this, you will scan the QR code that appears on screen after you activate your plan. If you close the screen before scanning, again no problem. We’ll be following up with an email that will contain the QR code.

How do I activate my Mint Mobile service?

Your Cleverness Kit

1. Visit mintmobile.com/activate

2. Enter the 11-digit ACT CODE conveniently located on the back of your SIM card (top right corner).

3. Follow the steps on screen, they will guide you.

Or

1. Download our Mint Mobile app (available on iOS and Android)

2. Enter the 11-digit ACT CODE conveniently located on the back of your SIM card (top right corner).

Hint:  Keep your 11-digit activation code available until your service has been fully activated.

See for Yourself Kit or Share the Love Kit

Download our Mint Mobile app (available on iOS and Android)

Enter the 11-digit ACT CODE conveniently located on the back of your SIM card (top right corner).

Bonus: the app will automatically check if your phone is compatible, and you have coverage in your area.

There are a few easy ways to check if Mint Mobile is the perfect fit for you…

1. Check the coverage map to verify service in your area. Please be aware that outside factors like terrain, building structures, weather, and other conditions may also interfere with the actual service available.

2. If you are bringing your own phone, make sure it is compatible with Mint Mobile.

3. You want to pay for the data you use and save money on your current monthly phone plan.

4. You want customer service there for you when you need it.

5. You want to be a part of the best community in wireless.

Mint fox holding magnifying glass over a map location on phone screen

Can I bring my current phone number over to Mint Mobile?

Once you’re ready to make it official, all you need to do is select which plan fits your needs and upgrade your plan directly in the Mint Mobile app. To transfer your current phone number to Mint, simply select the option ‘Transfer My Number’ when you purchase your plan.

Here are a few things you will need from your old carrier:

1) Your current account number. This can be found on your billing statement, or just hit them up to get it.

2) The corresponding password, pass code or PIN code number.

3)The billing address associated with the account.

We’ve also got a helpful video to walk you through it!

If you forget to transfer your number during this activation process, no worries. Just call Care team and they will help you transfer your number to Mint.

Note: Most transfers complete in a few hours, but if your information is submitted incorrectly, your phone number could take up to 48 hours to complete and landlines can take up to 5 business days. If you have any questions regarding your transfer, call customer support at 800-683-7392 or chat with us at mintmobile.com/chat.

Once the number has been successfully transferred, we will we send you a text and email confirmation. Aight? FYI, Mint does not charge a fee for transferring your number, but your less-cool, old school carrier might.

How do I know if Mint Mobile’s service will work for me?

There are a few easy ways to check if Mint Mobile is the perfect fit for you…

1. Check the coverage map to verify service in your area. Please be aware that outside factors like terrain, building structures, weather, and other conditions may also interfere with the actual service available.
2. If you are bringing your own phone, make sure it is compatible with Mint Mobile.
3. You want to pay for the data you use and save money on your current monthly phone plan.
4. You want customer service there for you when you need it.
5. You want to be a part of the best community in wireless.

Why did I get a second SIM kit with my Mint order?

When you order a Mint plan, we give you a second SIM kit – the Share the Love Kit. This is to pass on to a friend who is overpaying on wireless and who should be on Mint. Friends help friends save. The kit includes a 7-day free trial of Mint with 250 minutes of talk, 250 texts and 250MB of data. When your friend loves us and purchases a full plan, you will get renewal credit for your next plan and your friend will get $15 of credit to use on their next plan renewal.

I’m having trouble installing my eSIM, help.

1. If you’ve scanned the QR code, but the screen is frozen on ‘Cellular Plan’, close the window on your phone, and rescan the QR Code.

2. If you’re using an Apple phone, scan the code with your camera. If you’re using an Android phone, you must navigate to your settings to scan a QR code.

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