Homeaglow Scam | What Real Users Are Saying

Based on numerous customer reviews and reports, Homeaglow has a very mixed reputation and is frequently accused of using deceptive and scam-like business practices.

While it is a legitimate company in the sense that it does connect customers with cleaning services, the way it operates, particularly its pricing model, has led to a large number of complaints.

Here’s what the evidence shows—spoiler: most customer feedback indicates it’s best to avoid this service.

The $19 Promotional Offer:

• Homeaglow is widely known for advertising a ridiculously low introductory price, such as a “$19 cleaning service.” Customers are often led to believe this is a one-time, low-cost cleaning.

Automatic Enrollment in a Subscription:

• The main issue is that by booking the promotional cleaning, customers are unknowingly enrolled in a recurring monthly subscription, often called the “ForeverClean” membership, which can cost around $49 per month. This fee is often buried in the fine print during the checkout process.

High Cancellation Fees:

• If a customer realizes they’ve been enrolled in the membership and tries to cancel before a certain period (e.g., six months), they are often hit with a significant “early termination” fee, sometimes costing over $200.

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What People Are Saying

Better Business Bureau (BBB)

• Homeaglow is not BBB accredited, with dozens of 1-star customer reviews.

• Common complaints include misleading pricing, difficulty canceling, unexplained charges, and lack of phone support.

• Many users report getting locked into costly, long-term memberships—often with sizable cancellation fees.

Sitejabber & Other Review Platforms

• One customer said they paid $180, then were hit with an $88 cancellation fee and $49 membership fee after canceling the next day.
  

• Platform-wide reports highlight deceptive, bait-and-switch tactics: “$19 cleaning” becomes hundreds in hidden fees.

Scam-Focused Sites & Blogs

• According to The CoBuilders, common issues include hidden subscriptions, aggressive billing, and poor support.

• Other review blogs cite lack of customer service and exorbitant cancellation fees.

What Real Users Are Saying (Reddit Highlights)

Several users shared firsthand experiences—many sounding alarm bells:

“They charged my debit card 6 times… I had to dispute the charges with my bank and cancel my card.”

“They sent me a cleaner for 6 hours, charged me nearly $200… then charged me the $53 monthly fee despite my complaints. RUN!!!”

“I was enrolled in a membership without consent—no notification, no way to cancel.”

“First clean seemed cheap… then ended up with hundreds in extra fees, a forced membership, and impossible-to-cancel terms.”

“I booked for a $19 voucher… after the cleaning I got fraudulent monthly charges and a $160 cancellation fee.”

Summary of Concerns

Verdict: Is Homeaglow a Scam?

While Homeaglow may operate as a real business, the handling of bookings, billing, and customer service raises serious red flags. Terms like “bait-and-switch,” “hidden subscriptions,” and “fraudulent charges” appear consistently.

Unless you’re willing to rigorously review fine print, monitor charges closely, and potentially deal with dispute processes, it’s highly advisable to consider other reputable cleaning services.

What You Can Do If You’ve Been Affected

1. Contact your bank or credit provider to dispute unauthorized charges.

2. File a complaint with the BBB to help warn other consumers.

3. Submit a review on platforms like Trustpilot or Sitejabber to share your experience.

4. Reach out to your local consumer affairs office if you face unjust contract terms or fees.