If you see “Failed to Establish Network Connection” when launching Helldivers 2 on PS5, this is a fairly common issue. Here are a set of troubleshooting steps and things to check.
✅ What to Check First
Server / PSN status
The problem might not be on your end. Servers being down or overloaded is a known cause.
Check Helldivers 2’s official Twitter / Discord or server status pages.
Also check PlayStation Network service status (for issues in “Gaming & Social” etc.).
Restart everything
Power off the PS5 fully (not just rest mode).
Turn off/unplug your router and modem briefly.
After a minute, power them back on, then start PS5 and Helldivers 2. Many users have resolved the error with a full reboot.
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🛠 Troubleshooting / Fixes to Try
Try these one by one (or in combination) until it works:
Fix | How to Do It / Notes |
|---|---|
| Disable Crossplay | In Helldivers 2 settings → Account & Network (or Gameplay) → turn off Crossplay. Many reports say disabling crossplay helps avoid connection conflicts. |
| Use Wired Connection | If you’re on Wi-Fi, try plugging an Ethernet cable directly to your PS5 to get a more stable link. |
| Check / Change NAT Type / Router Setup | Ensure your router settings allow games to connect: enable UPnP, or set up port forwarding for Helldivers (TCP/UDP). |
| Change DNS | On PS5: go to the connected network → Advanced Settings → DNS → set Google DNS (8.8.8.8 / 8.8.4.4). Some users report this helps. |
| Update Game / PS5 System | Make sure both the game and PS5 have the latest patches. A mismatched version might block connection. |
| Check PS Plus / Console Sharing | If your console is using another account’s PS Plus, make sure console sharing is enabled for that account. Some users got the “failed to connect” error due to PS Plus / sharing setup. |
⚠️ Why the Error Persists Even After Fixes
Rate limiting / capacity constraints: The devs have acknowledged that “Failed to connect” sometimes occurs when too many login requests occurs in a short timeframe or when the servers hit capacity.
Even with increases in server limits, the error can still resurface during peak times.
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