The HDCP error on Roku occurs when the HDMI connection between the Roku device and the TV does not properly support or authenticate the High-Bandwidth Digital Content Protection (HDCP) protocol.
This causes an error message like “HDCP error detected” or “error code 020” and may show a purple screen.
How to Fix the Roku HDCP Error
Restart Roku and TV:
Unplug the HDMI cable from both Roku and TV, turn off and unplug their power cords for a few seconds, then reconnect everything and power on the TV first, followed by Roku. This can clear temporary communication glitches causing the error.
Use Roku System Restart:
From Roku’s Home menu, navigate to Settings > System > System Restart for a software reboot, which often resolves the issue without unplugging devices.
Check HDMI Cable and Ports:
Ensure the HDMI cable is HDCP compliant and securely connected. Try different HDMI ports on the TV as some may not properly support HDCP, especially on 4K TVs.
Set Display Settings Appropriately:
Disable the “Auto-Adjust Display Refresh Rate” in Roku’s Settings > System > Advanced System Settings > Advanced Display Settings to avoid compatibility problems.
Set Display Type to Auto Detect:
In Roku Settings > Display type, set to Auto detect. Disabling HDR may also help if problems persist.
Use HDMI Splitter:
An HDMI splitter that strips HDCP can sometimes bypass the restriction if device and cable compatibility issues persist.
Quick Fix:
Sometimes simply pressing the Home button on the Roku remote after the error appears will fix it and allow resuming content playback.
These steps usually resolve the HDCP error so streaming can continue normally on Roku devices.
Also Read : Amazon Not Letting Me Check Out
Try basic HDMI and power restart steps for Roku
To perform a basic HDMI and power restart for your Roku device to fix issues like HDCP errors, follow these steps:
Unplug the HDMI cable from both the Roku device and the TV.
Unplug the power cords of both the Roku and the TV.
Wait about 30 seconds to 1 minute to let residual power drain.
Plug the TV’s power cord back in and turn on the TV.
Plug the Roku’s power cord back in and wait for it to boot fully.
Reconnect the HDMI cable securely between the Roku and the TV.
Make sure the TV input/source is set to the correct HDMI port.
Alternatively, you can restart Roku quickly using this remote button sequence:
Press the Home button 5 times,
Press the Up arrow once,
Press the Rewind button twice,
Press the Fast Forward button twice.
This clears cache and restarts the Roku device without unplugging.
These steps often resolve HDMI handshake or HDCP errors by resetting connections between devices and clearing temporary glitches.
Be the first to comment