gov. uk/report-covid19-result : Report a COVID-19 rapid lateral flow test result
Use this service to report your result to the NHS after using a rapid lateral flow test kit to check if you’re infectious with coronavirus (COVID-19).
You cannot use this service to report results from a test kit you’ve paid for. If you paid for a test, check the test kit instructions to see if you should report your results to the private test provider.
A rapid lateral flow test is a coronavirus test you do yourself. It shows you the result on a handheld device that comes with the test.
Report the result:
- every time you use a rapid lateral flow test kit
- as soon as possible after you get the result
- no matter what it is – positive, negative or void
If you are taking daily rapid lateral flow tests because you are a contact of someone who has COVID-19, you should report your result every day.
You cannot report a result after more than 24 hours. You can only report one result at a time.
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Report a rapid lateral flow test result
Check the expiry date on the box the test came in. If your test is out of date:
- do not report the result
- take a new test from a box that is still in date
- dispose of any tests that are out of date
Before you start
To use this service, you need:
- the QR code or ID number printed on the test strip (the part of the kit that shows your result)
- a mobile phone number so we can text you to confirm we’ve got your result
Get help to report a test result
If you cannot use the online service, call 119 (free from mobiles and landlines).
Lines are open:
- Monday to Friday (including bank holidays), 8am to 6pm
- Saturday and Sunday, 9am to 1pm
119 provides support in 200 languages.
SignVideo is a free online British Sign Language (BSL) interpreter service for 119.
You can use the free Be My Eyes app to get help from trained NHS Test and Trace staff. Download the app, go to ‘Specialized Help’ and select ‘NHS Test & Trace’ in the ‘Personal Health’ category.
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Why you should report your results
Reporting results helps to:
- reduce infection rates in your community
- protect people at higher risk of infection
- prevent and reduce the spread of the virus
- find out if you’re infectious (you may not have symptoms)
Coronavirus (COVID-19) test kit: give feedback or report harm
You can give feedback about your NHS COVID-19 rapid lateral flow test kit, PCR test kit or saliva (spit) test kit.
If anything in your COVID-19 test kit is damaged or missing, do not use it. You’ll need to use another test kit.
If you’ve been harmed or had a reaction using the test kit, report it to us as soon as possible.
Your feedback will help improve the COVID-19 testing services.
