If your GOG redemption code isn’t working, you’re not alone. Many users have encountered similar issues recently, especially during Prime Gaming drops or other high-traffic periods.
Here’s what you can try:
🛠️ Common Causes & Fixes
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Heavy Traffic & Delayed Processing
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When lots of users try redeeming codes simultaneously—like during Amazon Prime Gaming releases—you may get errors or spinning loaders. But often the game still redeems successfully, appearing in your library after a delay.
“Often though despite it saying it’s failed to redeem it appears in your library later on.”
“They do pop up in my library after a few minutes though, so it’ll probably show up if you wait.”
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CAPTCHA Challenges
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GOG frequently displays CAPTCHAs during busy periods to manage server load—not just for bot protection. Some users report being stuck in endless loops or error states.
“I grab mine right after they drop and get hit with the captchas. Waiting seems to help, though.”
“Try using the website … it worked for me.”
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Browser or Extension Interference
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If the “Continue” button stays grey or no CAPTCHA appears, your browser or an extension (like uBlock or tracking blockers) might be blocking essential scripts.
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Try disabling privacy blockers temporarily or use a different browser—many users find success with Chrome or Edge when Firefox doesn’t work.
“This probably means you’re using something which is blocking the Google reCAPTCHA JavaScript … enter your code again, and now the button should turn green.”
“It worked when I tried it on Chrome.” -
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Daily Redeem Limits
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Some users report a soft limit (around 5–6 codes) per day. After that, redemption may spin indefinitely until the next day.
“When I redeem codes from Prime Gaming after I think 6 codes it just doesn’t redeem … as soon as it’s the next day it works fine”
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✅ What You Can Do Right Now
| Step | Action | Notes |
|---|---|---|
| 1 | Be Patient | The game may appear several hours later even if the platform shows an error or CAPTCHA failure. |
| 2 | Use GOG Website | Redeem via the browser (Chrome/Edge) instead of the Galaxy client. Works for many. |
| 3 | Temporarily Disable Extensions | Adblockers or script blockers may prevent CAPTCHAs. Disable them or turn off Enhanced Tracking Protection before redeeming. |
| 4 | Limit Daily Redeems | If you hit ~6 codes in a day without success, pause and try again the next day. |
| 5 | Refresh Your Account | Log out and back in, restart Galaxy, or re-sync your library if the game doesn’t show up. |
| 6 | Contact GOG Support | If after 24+ hours the game hasn’t appeared, it’s time to open a support ticket. Their team typically responds within a day. |
Also Read : robloxredeem.com Code
📌 Sample User Experiences
“I just got a code … after I clicked redeem it’s been doing this for the last 10 minutes … Usually though despite it saying it’s failed to redeem it appears in your library later on.”
“Redeeming a game gave an error message but the game was redeemed anyway (you just didn’t get the confirmation email)… only a few hours later the game is really (and automatically) added to your account.”
🧩 Summary
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Odds are your game did redeem successfully—just give it up to several hours to appear in your library.
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Use the web version on Chrome or Edge, disable ad blockers, and avoid trying too many codes at once.
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Be patient—if the game still doesn’t show up after a day, reach out to GOG support.
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