GoFundMe Unknown Error | How To Fix It

A “GoFundMe Unknown Error” is a generic catch-all message, but it typically points to a specific mismatch between your device and their security checks.

Since you have been troubleshooting various connection issues (like Marvel Rivals, Rapidgator, and Microsoft Store) recently, this error usually falls into the same category: a cached “bad” session or a security flag.

Here is how to fix it, broken down by what you were doing when it happened:

How To Fix It

Scenario 1: You are trying to DONATE

This is the most common cause. The “Unknown Error” usually appears when the payment processor (Adyen/Stripe) rejects the transaction silently.

• The “Guest” Glitch: If you are donating as a guest, the system sometimes flags your email if it’s already linked to an existing account. Log in to your account first, then try the donation again.

• Name Mismatch: GoFundMe is extremely sensitive to the “Billing Name” field. If your card is “Jonathan” but you type “Jon,” it will throw an Unknown Error. Ensure the name matches your bank records exactly.

• VPN Interference: Since you are in India (or using a VPN), note that GoFundMe often blocks transactions from IP addresses that don’t match the card’s issuing country. Turn off your VPN and try again.

Also Read : Error 2000 Twitch Network Error

Scenario 2: You are creating or updating a Fundraiser

• Photo Upload Error: If the error pops up while uploading a cover photo or ID, your file is likely too large or in the wrong format (HEIC instead of JPG).

  • Fix: Screenshot your own photo (to convert it to a low-size PNG/JPG) and upload the screenshot.

• Phone Verification: If you are stuck on the phone number screen, standard VOIP numbers (like Google Voice) often trigger this error. You must use a standard carrier mobile number.

Scenario 3: The Universal “Tech” Fixes

If the above don’t apply, force a reset of your browser’s connection to their servers:

1. Incognito Mode: Press Ctrl + Shift + N (Chrome) or Ctrl + Shift + P (Firefox) and try the action again. If it works, your browser cache is corrupt.

2. Switch to Mobile Data: Disconnect from your Wi-Fi and use your phone’s 4G/5G. This bypasses any local ISP filtering (like the IndiHome issues you checked earlier).

When to Contact Support

If you still get the error after 24 hours, your account might be “shadow-flagged” for security review. You can reach their team directly, but do not search for a phone number (GoFundMe does not have a support phone line, and numbers you find on Google are scams). Use only the “Contact Us” chat on their official help center.