gcbalance.com Activate Card Login : Activating Gift Cards from Kroger Pickup

gcbalance.com Activate Card Login : Activating Gift Cards from Kroger Pickup

In order to provide you with a seamless login experience, we are asking you to Authorize Blackhawk Network to access your profile information (including email address, name, address and, phone number) as well as your loyalty information. This allows you to use your Kroger Family of Stores login credentials and have your fuel points applied automatically when purchasing gift cards.


If you are clicking on the log-in button and nothing is working, try to disable any pop-up blockers you may have turned on. If that is still not working, you can contact us for further assistance or continue to check out as a guest.

All gift card sales are final. If you are having an issue redeeming the gift card you purchased at the store, please contact our Kroger Customer Relations Center by phone at 1-866-544-8062 or email paymentsupport@kroger.com to open a case for research and response. We escalate your request and information to our gift card processor who works with each retail merchant (e.g., Target, Home Depot, Google, Panera, etc.) to investigate and respond. This process may take up to 2 (two) weeks, and each retail merchant has its own policies for assisting customers.

Do these cards expire or have any fees?

Retailer gift cards do not have fees. The Visa® Gift card has 2 (two) fees associated with it, an Activation Fee (charged at the time of payment) and a Maintenance Fee (please see FAQ in this list). All gift cards do not have an expiration date.

gcbalance.com Activate Card

Activating gift cards from Kroger Pickup

1. Navigate to https://www.kroger.com/giftcardactivation

2. Enter your Gift Card UPC (This is an 11- or 12-digit number located on the back of your card)

3. Enter your Gift Card Barcode Number

4. Enter Email Address

5. Enter Billing Details

6. Confirm Activation

7. Once completed you will receive a confirmation email shortly afterwards to confirm that your gift card is active and ready to use

You must call to activate your card at 1-888-853-9536. You will have the option to set your PIN to use with Debit Card Transactions at the time you activate your Gift Card.

It is important to treat your card like cash. Keep all receipts in case of errors or unauthorized activity on your card. Need help? Want to report a lost or stolen card? Call us at 1-888-853-9536. We accept relay calls.

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How are the eGift cards delivered and how long does delivery take?

Visa and Mastercard eGift cards are delivered via e-mail. The email that is sent to the gift recipient includes instructions on how to activate and check the balance of the gift card on prepaidgiftbalance.com. The eGift card can be used for online and telephone purchases anywhere that Visa debit cards are accepted in the US. It can sometimes take up to 24 hours from the time of purchase for the email to be delivered unless you specify a future delivery date.

Why do I have to activate these cards?

Gift cards are delivered inactive for your financial protection. We want to make sure that you have your gift cards in hand before activating them.

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