Common issues with the GasBuddy app not working include the app failing to load, showing a white screen, or hanging; errors when trying to use features like adding favorite stations; and inability to see local gas prices.
These problems can be caused by bugs in recent updates, server outages, or compatibility issues with certain browsers or operating systems.
🧩 Common Issues
Many users report the app crashing, showing a black screen, or freezing when opened.
Some report the app can’t find stations or shows “No stations found” even in populated areas.
Some features (like your “Daily Points” or “Challenges”) have disappeared or changed after updates.
At least one status check shows the service as up.
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âś… Troubleshooting Steps
Here’s a recommended order to try.
Check for App Updates
Make sure you’re running the latest version of the app. The official help page says updating helps ensure best functionality.
Check Internet & Location Permissions
Ensure you have a stable internet connection (WiFi or mobile data) and other apps work fine.
Confirm the app has permission to access Location / GPS in your phone settings — the station-map feature relies on this.
Clear Cache / Reinstall the App
On Android: go to Settings → Apps → GasBuddy → Storage → Clear Cache (and optionally Clear Data).
On iOS: you may need to delete the app and reinstall from the App Store.
After reinstalling, sign back in and test.
Restart Your Device
Sometimes a reboot clears background issues interfering with the app.
Report a Bug if Needed
If none of the above works, you can report the issue directly from the app: shake your device and a “Bug Report” screen should pop up.
🔍 If It Still Doesn’t Work
It might be a server-side issue with GasBuddy’s backend (many users have reported this).
Try checking online forums or social media to see if others in your region are reporting similar problems.
As a last resort, you may consider using an alternative app for local fuel-price checking until the issue is resolved.
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