Activate Card Online : Freedom Health Care OTC Login Activate Card Online : Freedom Health Care OTC Login

You can activate your Freedom Health Care OTC Flex card by login on to and enter the 16 digit card number and the expiry date on the card. Activate Card

1. Visit or call 833-689-2847 (TTY: 711).

2. Enter the 16 digit card number and expiration date of your Benefits Mastercard® Prepaid Card.

3. Your 12-digit member ID contains 2 letters and 10 numbers.

4. Enter your Date of Birth and Last Name provided to your health plan during enrollment.

5. Click on Activate Card Button to activate your card.

Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.

Freedom Health Medicare Advantage Plans help cover most of your health needs, often with $0 additional premium costs per month. We offer plans to help with the additional costs of Prescription Drugs, Vision, Dental and more that original Medicare does not cover.

Freedom Health members have access to an Over-the-Counter (OTC) programme that makes it easy and free to order drugs that don’t need a prescription. The Over-the-Counter (OTC) Catalogue has more than 159 things that can save you anywhere from $420 to $1500 in a year.


✓ Flex Account – Active Fitness: For certain plans, the plan covers a spending allowance of $500 per year towards the payment of facility access fees for golf, tennis, or swimming. Any unused amounts do not carry forward to the next calendar year

✓ Please call the plan to see if you are eligible to receive your Flex Account Card


✓ Receive a monthly over-the-counter allowance from $35 to $125 each month, based on plan selection. That’s a savings between $420 to $1500 over the course of a year! Place your order online or over the phone.


✓ Grocery card benefit of $50 to $100 each month on select 2023 Chronic Special Needs Plans and Dual Special Needs Plans! That’s a total of $600 to $1,200 over the course of a year that you can use on food items at approved grocery stores.

✓ Please call the Plan to see if you are eligible to receive your Healthy Groceries Card.

OTC Benefits

 Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county.

 Members receive a monthly Over-the-Counter allowance of $35 to $125 every month based on plan and county.

 Choose from 19 different categories of products and supplies from OTC Online or our Catalog

OTC Ordering 

 Place Orders by signing into our Member Portal or calling 1-866-900-2688 – TTY: 711

 Track and repeat orders 24/7 from the Online Portal.

 Receive shipment notification via email when shipped.

How do I order Diabetic Supplies with OTC?

Freedom Health provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician. Download the Physician’s Order Form here.

Member Portal

Create additional brand affinity by featuring your logo on the portal, which offers:-

  • Robust search options with the ability to filter, sort and search by category, pricing, wallet, and more.
  • Product recommendations based on individual needs.
  • Expandable product detail pages complete with 360-degree images.
  • Benefit tracking to see available dollars to spend on plan-approved products.
  • Order tracking with carrier details and frequent status updates.