The Fortnite matchmaking error #1 is a common issue that can prevent you from joining a match. It usually indicates a problem with your connection to the Fortnite servers.
Here are some troubleshooting steps you can take to try and resolve the issue:
1. Check the Server Status:
- Before anything else, make sure the Fortnite servers are online. You can check the server status on the Epic Games website or by following the official Fortnite Status Twitter account. If the servers are down or undergoing maintenance, you’ll have to wait until they’re back online.
2. Restart Your Game and Device:
- Sometimes, a simple restart can fix temporary glitches. Close Fortnite completely and restart your game launcher (Epic Games Launcher, PlayStation, Xbox, etc.). If the issue persists, restart your device (PC, console, or mobile).
3. Check Your Internet Connection:
- A stable internet connection is crucial for online gaming. Make sure you have a good connection and try these steps:
- Restart your modem and router: Unplug them, wait for 30 seconds, plug them back in, and wait for them to reconnect.
- Run a speed test: Check your internet speed to ensure it meets the minimum requirements for Fortnite.
- Try a wired connection: If you’re using Wi-Fi, try switching to a wired Ethernet connection for a more stable connection.
4. Verify Game Files:
- Corrupted game files can cause various issues, including matchmaking errors. Verify the integrity of your game files through the Epic Games Launcher or your console’s game library.
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5. Change Your Matchmaking Region:
- Sometimes, connecting to a different server region can resolve matchmaking problems. In Fortnite’s settings, you can change your matchmaking region. Try selecting a different region and see if it helps.
6. Update Your Game and Drivers:
- Ensure your Fortnite game is updated to the latest version. Outdated game versions can cause compatibility issues. Also, make sure your graphics drivers are up to date, as outdated drivers can sometimes interfere with online gaming.
7. Check Firewall and Antivirus Settings:
- Your firewall or antivirus software might be blocking Fortnite’s connection. Make sure Fortnite is allowed through your firewall and antivirus settings.
8. Reinstall Fortnite:
- If none of the above steps work, you can try reinstalling Fortnite as a last resort. This can help resolve issues caused by deeply corrupted game files.
9. Contact Epic Games Support:
- If you’ve tried all the troubleshooting steps and are still experiencing the error, it’s best to contact Epic Games Support for further assistance. They might have specific solutions or be aware of any ongoing issues.
Remember that matchmaking errors can sometimes be caused by issues on Epic Games’ end, such as high server load or temporary outages. In such cases, the best thing to do is wait and try again later.
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