Flexfacts Benefits Card Check Balance: How do I set up an account on FlexFacts.com?
A healthcare FSA is a flexible spending account that allows you to set aside pre-tax dollars for eligible medical, dental, and vision expenses for you and your dependents, even if they are not covered under your primary health plan. You choose an annual election amount.
At the beginning of the plan year, your account is pre-funded and your full contribution is immediately available for use. Your election amount is then deducted from your paychecks in equal installments throughout the year.
How does a dependent care FSA work?
A dependent care FSA is a flexible spending account that allows you to set aside pre-tax dollars for dependent care expenses, such as daycare, that allow you to work or look for work. You choose an annual election amount, up to $5,000 per family. The money is placed in your account via payroll deduction, in equal installments, and then used to pay for eligible dependent care expenses incurred during the plan year.
How do I set up an account on FlexFacts.com?
To register for your Flex Facts online account:
1. Click here or go to www.flexfacts.com > Participant Login > Register
2. Set up your username and password
3. Registration ID: choose ‘Employer ID’ and enter GBSCHARLO
4. Employee ID: enter your Social Security Number (no dashes)
6. Create your Security Questions and Answers to complete your registration
7. Receive your reimbursements sooner by enrolling in Direct Deposit (recommended)-
Click on your name near the profile icon (top right corner of the page)
Click Edit near Reimbursement Method
Select Direct Deposit > Edit > enter your bank account information > Save
8. Once registered, you can submit claims online, access your account information including balances and claims history.
You can download our Mobile App to your Smartphone at the Apple iTunes store (iPhone) or the Google Play Store (Android) by searching for Flex Facts or scanning the QR codes.
To log in, use the same Flex Facts User ID and Password you created during registration. The app can be used to view account balances, view transaction history and to upload claims by taking a picture from your smartphone.
Checking your account balance(s)
The FlexFacts.com can be accessed by visiting the following URL:
Navigate to the benefit account summary page to access a quick view of your account balance(s). Each of your accounts displays in its own box, and provides at-a-glance details regarding your balance, funds spent, and important dates
How do I use the funds in my account?
If you have a benefits debit card and your care provider accepts credit cards, you may pay directly from your account. Otherwise, pay out-of-pocket and then file a reimbursement claim with your expense documentation.
If your total expenses were $7,000 and you were reimbursed $5,000 from your DCA, you may only claim the $2,000 difference.
Toll Free: 877-94-FACTS (32287)
Hours of Operation (excluding Holidays)
Monday – Thursday: 8:30 AM – 8:30 PM EST
Friday: 8:30 AM – 5:00 PM EST
Mail: 1200 River Ave, Suite 10E, Lakewood, NJ 08701