The error message you’re seeing on PS5 — “Can’t use this content. Can’t connect to the server to verify your license.” — means your console is having trouble verifying that you own or are allowed to use the game or content (like a digital copy or DLC).
This usually happens because of:
License issues
PlayStation Network (PSN) problems
Account sharing issues
Temporary internet or server disruptions
✅ Try These Steps to Fix It
1. Check PSN Server Status
Before anything else, check that PlayStation’s servers are online:
👉 https://status.playstation.com
Look specifically at:
Account Management
Gaming and Social
PlayStation Store
If there’s a PSN outage, you’ll just need to wait.
2. Restore Licenses
This fixes most license-related errors.
Steps:
Go to Settings
Scroll to Users and Accounts
Select Other
Choose Restore Licenses
This will re-sync your digital purchases with the PlayStation servers.
Also Read : PlayStation Error Code CE-108877-1 Fix
3. Make Sure You’re Using the Right Account
Are you signed in with the same account that bought the game?
If not, switch back to the primary account that purchased the game/DLC.
If you’re account-sharing or using someone else’s console, that could also be the issue.
4. Check Internet Connection
Go to Settings > Network > Test Internet Connection
If it fails or is slow, reboot your router or switch to another network (hotspot, etc.)
5. Set Console as Primary PS5
This ensures all users can access games and DLC purchased on that console.
Steps:
Go to Settings > Users and Accounts > Other
Choose Console Sharing and Offline Play
Set it to Enable
If it’s already enabled, try disabling and re-enabling it.
6. Reboot Your Console
Sometimes the simple things work:
Power off the PS5 completely
Wait 30 seconds
Restart and try again
7. Re-download the Content (if needed)
If the content was corrupted:
Delete the game/DLC
Reinstall or re-download from your Library
8. Use “Offline Mode” (If Game Allows)
If the game supports offline play:
Disconnect your PS5 from the internet
Try launching the game offline
(Some games require an online license check every so often, especially subscription-based ones like PS Plus or Game Trials.)
🚫 Are You Using a Game from PS Plus or Game Sharing?
PS Plus games require an active subscription. If it expired, access is blocked.
Game Sharing (another user’s library) won’t work if their account isn’t set as the primary on your PS5 or if their license can’t be verified.
🛠 If It Still Doesn’t Work
If none of the above works:
👉 Contact PlayStation Support:
https://www.playstation.com/support
Ask them to:
Check your account licenses
Verify any PSN issues with your region or account.
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