User reports indicate no current problems at American Airlines. American Airlines is a US airline and has Dallas/Forth Worth International Airport as its largest hub.
🗓️ Recent Outage History
The most recent significant disruption occurred on June 2, 2025, affecting bookings from ~4:08 PM EST to around 7:16 PM — about a 3‑hour event.
A shorter outage took place on February 11, 2025, lasting close to an hour.
🔧 Troubleshooting Steps for aa.com Access Issues
If you’re still encountering issues (like loading errors, slow response, or login failures), try these fixes:
Hard refresh your browser (e.g. Ctrl + F5 on Windows).
Clear cache & cookies to remove stale or corrupted data.
Flush your DNS cache (e.g.
ipconfig /flushdnson Windows) or try a different DNS (OpenDNS, Google DNS).Switch browsers or a device (desktop → incognito → mobile) to check if it’s specific to one setup.
Check social media or DownDetector for real-time user reports — AA often posts updates on X/Twitter if there’s an issue.
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📞 If Issues Persist
Use the AA Mobile App: Often works even when the site is having trouble.
Call AA Customer Service: Especially if you’re trying to make a booking or check-in.
Visit an airport kiosk if you’re near one.
Use Known Workarounds: During past issues, users reported:
“…skip the login to book, then manage after logging in.”
“Call and talk to a human.”
Why can’t I check into American Airlines online?
You might not be able to check in using the app, if: Your first flight is not operated by American Airlines. You’re traveling with a pet, weapon or firearm. You’re an unaccompanied minor.
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