The Fifth Third Bank Fraud Department can be contacted at 1-800-972-3030. They are available Monday through Friday from 8 a.m. to 6 p.m., and Saturdays from 10 a.m. to 4 p.m.
If you need to contact the Fraud Department of Fifth Third Bank, here’s how you can get in touch with them:
1. Call the Fraud Department:
Phone Number (24/7): You can contact Fifth Third Bank’s Fraud Department directly by calling their Customer Service line:
From the U.S.: 1-800-972-3030
International: 1-513-900-2760
They’ll be able to assist you if you suspect fraud on your account or if you need to report any suspicious activity.
2. Online Banking Fraud Alerts:
Log in to your Fifth Third Bank online banking account or use their mobile app to check for any fraud alerts or report suspicious activity directly through their platform.
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3. Debit or Credit Card Fraud:
If you’re dealing with a lost or stolen card, or if you notice unauthorized transactions on your debit or credit card, it’s important to:
Immediately lock your card through the mobile app or online banking.
Report the fraudulent transactions by calling the numbers listed above.
4. Fraud Prevention Resources:
Fifth Third Bank also provides tools and tips to help protect your personal information. You can find more information on their official website about identity theft and fraud prevention.
5. Mailing Address:
If you need to send written communication to the fraud department, the address is typically available through the bank’s customer service portal.
6. File a Police Report:
If the fraud involves significant financial loss, it’s often a good idea to file a police report for documentation and further investigation.
🔐 Additional Details
If it’s a card issue (fraudulent charge, lost/stolen), you can also use the mobile app or the website to report and block the card.
Phishing emails/texts related to Fifth Third Bank should be forwarded to 53investigation@security.53.com
Be Aware of Scams
While this is a legitimate number for Fifth Third Bank, scammers can “spoof” phone numbers to make it appear as though they are calling from a trusted source. This is a common tactic in bank imposter scams.
Here’s how to stay safe:
- Never give out personal information in response to an unsolicited call. This includes your full Social Security number, online banking password, or a secure access code.
Hang up and call back. If you receive a call from this number and are suspicious, hang up immediately. Then, manually dial 800-972-3030 to call the bank directly. This ensures you are speaking to a legitimate bank representative.
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