Fed Ex Text Scam | What to Do If You Receive a Suspicious FedEx Text

FedEx does not request, via unsolicited mail, email, or text, any personal information pertaining to your account credentials or identity. If you get a suspicious email, do not reply or cooperate with the sender.

Here’s a clear breakdown on FedEx text message scams (“smishing”)—what they look like, how to spot them, and exactly what to do if one reaches you:

What FedEx Will Never Do in a Text

According to FedEx, they do not send unsolicited text messages—especially those that:

• Request payment, personal information, or account credentials

• Ask for sensitive data like Social Security numbers, bank details, or login info

So, if you receive such a message, it’s almost certainly a scam.

How to Tell if a FedEx Text Is a Scam

Verified warning signs of smishing attempts include:

• You didn’t sign up for FedEx notifications. Legitimate FedEx texts come only if you’ve opted in using Delivery Manager.

• Unexpected requests for money or personal data to release your package.

• Poor grammar, typos, or weird punctuation, like “!!!” or odd capitalization.

• Misspelled or altered domain names, e.g., fedx.com or fed-ex.com. Links like these are phishing traps.

• Urgent language or threatening tone, pressuring you to act immediately or face penalties.

• Sender number not matching official FedEx short codes (typically 33339 or 23457).

• No valid tracking context—legitimate FedEx messages usually mention clear tracking info; scam messages may use fake codes with letters or symbols.

Also Read : Costco Recruiting Team Scam

What to Do If You Receive a Suspicious FedEx Text

1. Don’t click any links or respond. Just delete the message.

2. If you were expecting a package or did sign up for notifications, manually visit fedex.com—don’t use links from the text.

3. Forward the suspicious message to FedEx at abuse@fedex.com (or [email protected] depending on region).

4. Report it to your carrier by forwarding to 7726 (SPAM), and file a complaint with the FTC at reportfraud.ftc.gov or your local cybercrime authority.

5. If you clicked a link or shared details already, take immediate action:

   • Change your passwords (especially on FedEx and related accounts)

   • Monitor bank and financial accounts for suspicious activity

Real Example That Happened

A CBS News report cited a case in Massachusetts: a resident received a text with a random tracking code she hadn’t requested. She went to FedEx’s site and found no matching delivery—promptly recognizing it as a scam. FedEx emphasized that they never send texts requesting personal or financial info, and advised deleting such messages and reporting them to abuse@fedex.com.

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Final Word

Watch out for suspicious FedEx texts—especially those you didn’t opt into. If something stinks of phishing or smishing, throw it away and report it.