FACEIT Error : Upstream connect error or disconnect/reset before headers

That error message — “Upstream connect error or disconnect/reset before headers” — typically appears when FACEIT’s servers or one of the services it depends on can’t establish a stable connection.

It usually comes from their backend (often Envoy proxy or similar infrastructure).

Here’s how you can troubleshoot and fix it:


🧭 1. Check FACEIT’s Server Status

This error is most often on FACEIT’s side, not yours.

If servers are down or under maintenance — you just have to wait.


⚙️ 2. Refresh or Reconnect

Try:

  • Logging out and back into FACEIT.

  • Refreshing the page with Ctrl + F5 (clears cache).

  • Restarting the FACEIT client if you’re using it.

Sometimes the proxy disconnect happens mid-request, and retrying fixes it.

Also Read : Face ID Not Working on iPhone


🌐 3. Check Your Internet & DNS

A weak connection or DNS issue can trigger this too.

  • Restart your router.

  • Try switching to a reliable DNS like Google (8.8.8.8 / 8.8.4.4) or Cloudflare (1.1.1.1).

  • If using a VPN, disable it and reconnect — or if you’re not using one, try enabling one to change your routing path.


🔥 4. Clear Browser Cache (if using web FACEIT)

In Chrome:

  • Settings → Privacy → Clear Browsing Data → Cached files and cookies → Clear.

Then reopen FACEIT and log back in.


💻 5. Check for Local Firewall or Proxy Issues

If you’re on a work or school network, a proxy might block the connection.

  • Try connecting from a different network (mobile hotspot).

  • If it works there, the issue is likely with your current network’s routing or firewall.


🧩 6. Reinstall FACEIT Client (if desktop app)

If you use the FACEIT desktop client:

  1. Uninstall it completely.

  2. Delete its data folder (e.g., C:\Users\<You>\AppData\Local\FACEIT).

  3. Reinstall from https://www.faceit.com/en/downloads.


✅ Summary

CauseFix
FACEIT backend outageWait & check status.faceit.com
Network/DNS issueRestart router, change DNS
Cached session issueLog out/in, clear cache
Firewall/proxy interferenceTry another network
Corrupted client installReinstall FACEIT client

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