The “Error Connecting to Auth Server 213” typically occurs when you’re trying to connect to an online service or app (like gaming services, or a streaming platform) and there’s an authentication or server connection issue.
This error usually points to a problem with connecting to the authentication server on the backend.
Here are the common causes and how you can fix it:
🧠 Possible Causes for Error 213
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Server-Side Issues
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The service you’re trying to access (e.g., Kayo Sports) might be experiencing a temporary outage or server-side maintenance.
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Network Problems
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Your internet connection could be unstable or unreliable, leading to authentication failures.
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App/Device-Specific Problems
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The app you’re using may be outdated or have corrupted data preventing a proper connection.
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Firewall or VPN Blocking
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A firewall or VPN (on your network or device) might be blocking access to the server.
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Incorrect Date & Time Settings
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If your device’s date and time are incorrect, it can interfere with server communications and cause this error.
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Also Read : Game Launch Error 103003 Error Connecting to Auth Server 213 Fix
✅ How to Fix the “Error Connecting to Auth Server 213”
1️⃣ Check Service Status
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Visit the service status page for the platform you’re trying to connect to (e.g., Kayo Sports, PlayStation Network, etc.) to see if there is a known outage or maintenance.
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Check social media accounts or forums to see if others are experiencing the same issue.
2️⃣ Restart Your Device and App
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Restart your phone, tablet, or computer.
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Close the app, then reopen it and try connecting again.
3️⃣ Check Internet Connection
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Make sure your Wi-Fi or mobile data connection is stable.
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If you’re on Wi-Fi, try restarting the router or switching to mobile data to rule out network issues.
4️⃣ Clear App Cache/Data (Mobile)
If you’re using an app like Kayo Sports on mobile:
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Clear cache or reinstall the app:
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Android: Go to Settings → Apps → Kayo Sports → Storage → Clear Cache.
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iOS: Delete the app and reinstall it from the App Store.
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5️⃣ Check Date & Time Settings
Ensure that your device’s date and time are set to automatic:
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iPhone/iPad: Settings → General → Date & Time → Set Automatically.
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Android: Settings → Date & Time → Use Network-Provided Time.
6️⃣ Disable VPN or Firewall
If you’re using a VPN, try turning it off. Some VPNs can block server connections.
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If you’re on a corporate or restrictive network, check if a firewall is blocking access to the authentication servers.
7️⃣ Try Another Network
Switch to a different network (e.g., use mobile data instead of Wi-Fi or try another Wi-Fi connection) to rule out network-specific issues.
8️⃣ Recheck Login Credentials
Ensure you’re logging in with the correct username/password. If you suspect an account issue, try resetting your password or checking for any account restrictions.
9️⃣ Contact Support
If none of these steps work, the problem could be specific to your account or a server-side issue that only the service provider can resolve.
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Contact the support team for the platform (e.g., Kayo Sports support, PlayStation support, etc.).
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