The error “There was an error connecting to the Apple ID server” usually means your device can’t communicate with Apple, rather than Apple’s servers actually being down.
Current Status: Apple’s servers are currently Online and Operational. Since there is no widespread outage right now, the issue is likely on your device or network.
Here is the step-by-step fix, ordered from the most common solution to the least common.
1. The “Date & Time” Fix (Most Common)
This is the #1 cause for this error. If your device’s clock doesn’t match Apple’s server clock exactly, the connection is rejected for security reasons.
On iPhone/iPad: Go to Settings > General > Date & Time.
On Mac: Go to System Settings > General > Date & Time.
The Fix: Turn “Set Automatically” OFF, wait a few seconds, and turn it ON again.
2. Turn Off Your VPN
If you use a VPN (Virtual Private Network), it often triggers Apple’s security blocks.
Turn off your VPN completely.
Close the Settings app (force close it) and try signing in again.
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3. Force Restart Your Device
A simple restart often clears the cached connection error.
iPhone (FaceID): Press Volume Up, then Volume Down, then hold the Side button until you see the Apple Logo.
iPhone (Home Button): Hold Home + Power until you see the Apple Logo.
4. Toggle Your Internet Connection
Wi-Fi vs. Cellular: If you are on Wi-Fi, turn it off and try using Cellular Data (or vice versa).
Reset Network Settings (Last Resort): If network issues persist, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (Note: This forgets your saved Wi-Fi passwords).
5. Check for “Action Required”
Sometimes the error message is misleading, and the real issue is a Terms & Conditions update.
Go to the App Store.
Try to download a free app.
If a pop-up appears asking you to agree to new Terms & Conditions, agree to them. This often unblocks the Apple ID connection elsewhere.
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