Error 1K-0033 Discovery Plus app | How to Fix

The Discovery Plus app error code 1K-0033 typically occurs when trying to stream content and indicates playback or connection issues. The error might be due to server-side problems. 

Here are some common ways to fix this error:

1. Check Discovery Plus Server Status

   • The error might be due to server-side problems. Check if Discovery Plus servers are down on outage tracking sites like DownDetector and wait if there’s an ongoing issue.

2. Power Cycle Your Devices

   • Turn off your streaming device (e.g., Smart TV, Fire Stick), unplug it from the power source, wait for about 60 seconds, then plug it back in and turn it on. Also, restart your router similarly.

3. Update Your Device Software

   • Make sure your device’s software and the Discovery Plus app are updated to the latest versions.

4. Reinstall the Discovery Plus App

   • Uninstall the app completely and reinstall it to fix possible app corruption.

5. Try Another Device or Platform

   • If the error persists, try streaming Discovery Plus on a different device or via their website as a temporary workaround.

6. Clear App Cache and Data (If supported by your device)

   • Clear the cache and data of the Discovery Plus app via device settings and relaunch the app.

7. Check Your Internet Connection

   • Ensure you have a stable internet connection with sufficient speed for streaming.

If none of these solutions work, visit Discovery Plus support for personalized help or wait for an official fix if it’s a widespread issue.

Also Read : Facebook Settlement Checks Status

How to contact Discovery Plus support for error 1K-0033

To contact Discovery Plus support for the error 1K-0033, here are the options:

1. Submit a Support Request Online

   • Visit the Discovery Plus Help Center contact page where you can fill out a request form and get a response within 24 hours (during business hours).

2. Live Chat Support

   • Available on the Help Center website during business hours (6 AM to 12 AM EST). Look for the “Chat with us” button to get real-time assistance.

3. Email Support

   • You can email Discovery Plus support at hello@discovery.com by adding it to your contacts so you receive their replies promptly.

4. Community Forums

   • Sometimes issues like error 1K-0033 are discussed on community forums such as Reddit or service providers’ forums. These can offer temporary workarounds and updates until official support responds.

For faster resolution, include your device type, app version, and steps to reproduce the error when contacting support.

In the meantime, try troubleshooting steps like power cycling your devices, updating the app, or reinstalling it as these often solve common playback errors.