The “Error 17” on the Pokémon Center website is a specific type of security or checkout error that typically occurs during high-traffic events (like new product drops, especially for Pokémon TCG Exclusive Elite Trainer Boxes).
It is a more severe form of the “Access Denied” error (like Error 15) and specifically flags your attempt to complete a purchase, mistaking you for a bot or scalper.
Fixes That Often Work for Pokémon Center Error 17
Because this error is tied to the website’s stringent anti-bot and anti-scalper measures, the solution involves convincing the server that you are a legitimate human buyer on a clean connection.
1. Reset Your IP Address (Most Effective)
The Error 17 usually blacklists your current IP address. Changing it forces a new connection identity.
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For Mobile Data Users:
- The quickest way to change your IP is to toggle Airplane Mode (or Flight Mode) ON for about 15-20 seconds, then toggle it OFF. This should cycle your mobile IP address.
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For Wi-Fi/Broadband Users:
- Unplug your modem and router for about 1-2 minutes, then plug them back in. This often forces your Internet Service Provider (ISP) to assign your router a new public IP address.
- Alternatively, switch your device off Wi-Fi and use your mobile phone’s data connection/hotspot to complete the purchase.
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2. Clear All Browser Data
Old data can conflict with the new security check during checkout.
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Clear Everything:
- Go to your browser settings and clear all browsing data, including history, cache, and cookies, for “All Time” or at least the last 24 hours.
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Restart the Browser:
- Close the browser completely and reopen it.
3. Change How You Interact with the Site
Error 17 often triggers when the system detects unusual speed or automated behavior.
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Do NOT Autofill:
- When you get to the checkout page, manually type in your shipping address and payment information. The use of autofill extensions or stored browser autofill data is a common trigger for the anti-bot system.
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Do Not Navigate Back:
- Once you are in the checkout process, do not go back or refresh the page. Proceed slowly and directly to the final “Place Order” button.
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Avoid VPNs:
- The Pokémon Center actively blocks most commercial VPNs. Using one will likely trigger Error 17 or Error 15 immediately.
4. Wait It Out
If the error persists across all devices and connections, the issue may be a temporary queue overflow or a larger site-wide security measure.
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The Error is Not Permanent:
- The block usually clears itself within 1 to 4 hours. Many successful buyers report being able to complete their order after the temporary ban wears off.
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Item Stays in Cart:
- In many cases, the item will remain in your cart, allowing you to try checkout again once your access is restored.
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