Current Status: The Epic Games Store is Overloaded.You are seeing “Unavailable” because Hogwarts Legacy was just announced as a free game (revealed yesterday, Dec 11, at The Game Awards 2025).
Millions of people are trying to claim it at the same time, which has crashed the store’s checkout system and caused the “Buy/Get” button to disappear or show as “Unavailable” for many users.
What You Need To Know
You haven’t missed it: This is not a “first come, first served” deal. You have a full week to claim it.
The Error: When the servers are hammered, Epic temporarily locks the purchase button to prevent transaction failures.
The Fix: Wait a few hours. The promotion is valid until December 18, 2025, so you have plenty of time to claim it once the rush dies down.
Recommendation:
Try claiming it again either late tonight or tomorrow morning. There is no need to keep refreshing right now; it will just keep giving you the error.
Also Read : E150-0 Epic Games
Epic Games Store is Overloaded
Epic Games Store overload issues often stem from high server traffic, especially during sales, free game claims, or major releases. Users report symptoms like slow loading, stuck downloads, or infinite “loading your order” screens. These problems are common but typically temporary or fixable with basic troubleshooting.
Common Causes
Server overload happens during peak times, such as Epic’s weekly free games or big events like Fortnite updates. Download speed throttling or connectivity glitches can mimic overload. Past outages have affected Fortnite, Rocket League, and the launcher itself.
Quick Fixes
Clear the Epic webcache: Close the launcher, navigate to %localappdata%\EpicGamesLauncher\Saved, delete the “webcache” folder, then relaunch.
Disable download limits: In launcher settings, go to Downloads and uncheck “Limit Download Speeds”.
Restart the launcher fully (not just minimize) or use the web version at epicgames.com for purchases.
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