Elden Ring Connection to Epic Online Services Failed

Elden Ring Connection to Epic Online Services Failed

If you’re experiencing issues with connecting to Epic Online Services in Elden Ring, then here are some steps you can try:

  1. Restart Steam or Epic Games Launcher: Sometimes, a simple restart can resolve connection issues. Close the game and the launcher, then reopen them.
  2. Check Server Status: Verify if there are any server outages or maintenance. You can check the official Elden Ring Twitter account or community forums for updates.
  3. Enable UPnP (Universal Plug and Play): If you’re playing on a console or PC, ensure that UPnP is enabled on your router. This feature automatically opens necessary ports for online gaming. Restart your router and the game after enabling UPnP.
  4. Change DNS Settings: Try changing your DNS settings. You can use Google’s public DNS ( and or Cloudflare’s DNS ( and
  5. Use a VPN: Sometimes using a VPN can help bypass connectivity issues. However, be cautious and choose a reliable VPN service.
  6. Reinstall Epic Games Launcher: If you’re using the Epic Games Launcher, consider reinstalling it. Sometimes a fresh installation can resolve issues.

Remember to test the game after each step to see if the problem is resolved. If none of these solutions work, you might want to contact the game’s support team for further assistance. Good luck, and may your journey through Elden Ring be free of connection woes! 🌟

elden ring

I tried those steps, but it’s still not working.

Let’s explore some additional troubleshooting steps:

  1. Firewall and Antivirus: Check if your firewall or antivirus software is blocking the game’s connection. Temporarily disable them and try connecting again.
  2. Port Forwarding: Manually forward the necessary ports for Elden Ring. The required ports can usually be found in the game’s documentation or on the official website.
  3. Verify Game Files: If you’re using Steam, verify the integrity of the game files. Right-click on Elden Ring in your library, go to Properties > Local Files, and click “Verify Integrity of Game Files.”
  4. Network Reset: Restart your router and modem. Sometimes a simple reset can resolve connectivity issues.
  5. Check System Requirements: Ensure that your system meets the minimum requirements for Elden Ring. Outdated drivers or incompatible hardware can cause connection problems.
  6. Contact Support: Reach out to the game’s support team directly. They may have specific solutions or insights related to your issue.

Remember to test the game after each step. If the problem persists, contacting the game’s support team is your best bet. May your perseverance be as unyielding as a boss fight in Elden Ring! 🛡️🔥🌟

How do I contact Elden Ring support?

To contact Elden Ring support, you have a couple of options:

1. BANDAI NAMCO Entertainment Customer Support (United States):

  • Phone: Call (408)-235-2222 during business hours (Monday to Friday, except major holidays: 9:00 am – 1:00 pm and 2:00 pm – 5:00 pm PST).
  • Email: Reach out to support@bandainamcogames.com.

2. FromSoftware Support Center:

  • Visit the Elden Ring Support Center.
  • Click on “Contact Us” at the bottom of the page.
  • You can log in with your Bandai Namco account or select the third option (“Send Us An Email”) to contact support without an account. Fill in your information and send your message.

Feel free to choose the method that works best for you, and may your journey through the Lands Between be filled with epic adventures! 🌟🗡️🛡️

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