Star Citizen’s “Error 5010” is a “P4K ERROR,” which typically indicates corrupted game files. It can occur during installation or while trying to launch the game.
What is Error 5010
According to the RSI knowledge base, Error 5010 is a P4K error, meaning the game file(s) (often
.p4kfiles) are corrupted.This error often occurs during verification, patching, or installation.
Some community reports confirm that verifying files doesn’t help, and a full clean reinstall fixed it in many cases.
What players have tried & what worked
From user reports on Reddit etc.:
Run the launcher as Administrator — some users said this fixed the issue.
Disable / uninstall VPN or conflicting network settings — one user said a VPN caused the problem for them.
Make sure your installation drive is NTFS format — some mention non‑NTFS causes issues.
Delete all existing install files + launcher + logs, then clean install.
Pause other network activity, ensure stable internet during download so the files don’t get corrupted mid‑download.
Also Read : Steam Error E503 L1 Fix
Step‑by‑step try these fixes (in order)
Close Star Citizen and the RSI Launcher fully (make sure no processes remain).
Run the RSI Launcher as Administrator.
In the Launcher, use the Verify option for your game installation (LIVE / PTU / etc.).
If verification fails / still gives 5010, delete the entire game folder (and launcher folder if needed) — remove all
.p4kfiles.Reinstall the launcher fresh, then install Star Citizen again.
During install, avoid interruptions, and don’t use VPN or proxy.
Make sure the drive you’re installing on is NTFS.
If all that fails, check the log.log file (in
%appdata%\rsilauncher\logs) for specific errors and submit a bug report to RSI (or post in their Issue Council).
If none of these steps work, the issue may be more complex. The next recommended step is a complete and clean reinstallation of the game and launcher.
For the most effective clean install, you should delete all related files and folders from your system, including in the %appdata% folder, before reinstalling. If all else fails, contact Roberts Space Industries Support and provide them with your launcher and game logs
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