The EA app error code EC:10005 is a network issue, often indicating a problem with the connection between your device and EA’s servers. This can be caused by problems with your home network, temporary server outages on EA’s end, or interference from other applications.
Here’s how to fix it:
What This Error Means (Per EA Support)
EC:10005 – Network issue: Your home network or internet connection might be the problem. EA recommends using a wired connection for maximum stability. If problems persist, check for EA service outages or report the issue.
Real User Fixes & Workarounds
From Reddit and Community Forums:
“Rebooted my modem until I got a different Public IP… connected my PC directly to my modem, bypassing the mesh system—with security filters—and then the EA App worked again.”
Another user added:
“Running EALauncher.exe / EADesktop.exe as administrator worked for me.”
From EA Forum Discussions:
Some providers (e.g., CenturyLink) have a “Cyber Security” feature that blocks certain connections. Disabling this allowed users to connect without issue.
Also Read : Battlefield 6 Secure Boot Error
Step-by-Step Fix Guide
| Step | Action |
|---|---|
| 1⃣ | Use wired Ethernet instead of Wi-Fi to minimize interference |
| 2⃣ | Restart your router/modem, or reboot to get a new public IP |
| 3⃣ | Try running the EA App as administrator: Right-click → Run as administrator |
| 4⃣ | If you use a mesh network or ISP security features, connect directly to the modem or disable the security settings (e.g., CenturyLink’s Cyber Security). |
| 5⃣ | Check for EA server outages via [EA Help] or relevant social channels. |
| 6⃣ | If the issue persists and the app is functional otherwise, report the error through EA’s built-in error reporter. |
Summary
Error Code EC:10005 usually means the EA App can’t reach EA servers due to your network setup. Users have successfully resolved it by adjusting their modem or network configuration, disabling ISP filters, or running the app with administrative access. If you’ve tried these steps and it’s still not working, it may be an EA-side issue—reporting it could help.
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