You are seeing this E150-0 Epic Games error because the Epic Games server cannot “activate” the license for Hogwarts Legacy on your account right now.
Error Code: e150-0
Meaning: Product Activation Failed / Region Mismatch
This is almost certainly caused by Server Overload due to the free giveaway, but it can sometimes be a settings issue.
Quick Fixes (Try in Order)
1. The “Traffic Jam” Fix (Most Likely)
Since millions of people are clicking “Get” at the same time, the activation server is timing out.
Solution: Stop spamming the button. Wait 1–2 hours and try again.
Alternate Method: Try claiming the game on your phone browser (Safari/Chrome) or a PC web browser at store.epicgames.com instead of using the Launcher app. The website often handles traffic better than the app.
2. The “Region Lock” Fix
Error e150-0 frequently happens if your account’s country doesn’t match your actual physical location (or if you are using a VPN).
Check: Go to Account Settings on the Epic website.
Verify: Look at the Country/Region section. Does it match where you are right now?
VPN: If you have a VPN on, turn it OFF. Epic blocks many purchase attempts (even free ones) if a VPN is detected.
3. The “Launcher” Fix
If the website works but the app doesn’t:
Close the Epic Games Launcher completely.
Right-click the Epic Games icon on your desktop.
Select Run as Administrator.
Try to claim the game again.
Verdict:
If you aren’t using a VPN, this is just server lag. You have until December 18 to claim it, so you won’t miss out if you wait until tomorrow.
Be the first to comment