The “Sorry, we hit a snag trying to load this page” error on DoorDash usually happens due to network, cache, app bugs, or server-side issues.
Here’s how to fix it step-by-step based on what’s most likely going wrong:
✅ Quick Fixes (Try These First)
Refresh the page
If you’re using a browser, press Ctrl + F5 (or Cmd + Shift + R on Mac) to force reload.
On the app, swipe down to refresh or close and reopen the app.
Clear cache and cookies
Browser: Clear your browser cache and cookies (especially for doordash.com).
Mobile App:
Android: Settings → Apps → DoorDash → Storage → Clear Cache.
iOS: Delete and reinstall the app.
Switch your network
Change from WiFi to mobile data or vice versa.
Restart your router if on WiFi.
Disable VPN / Ad Blockers
If you’re using a VPN, proxy, or ad blocker, disable it and try again.
These sometimes interfere with DoorDash loading.
Use Incognito / Private Mode
Sometimes browser extensions or stored sessions cause issues. Try using Chrome/Firefox in incognito mode.
Also Read : RED4ext Error 1813 Cyberpunk 2077
🔄 Longer-Term Fixes
Update the DoorDash app or browser
Go to the App Store or Google Play Store and check for updates.
If using a browser, ensure it’s updated (Chrome, Firefox, Safari, etc.).
Check DoorDash server status
Visit DownDetector DoorDash page to see if others are having similar issues. If it’s widespread, it’s probably on their end.
Try a different device or browser
If you’re stuck on one device, try opening DoorDash on another (mobile, tablet, or PC).
🛠️ Still not working?
If none of these work, contact DoorDash support:
Website: help.doordash.com
Phone: 855-973-1040 (US)
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