DoorDash Network Error | How to Fix

A “network error” on DoorDash can be incredibly frustrating, whether you’re a customer trying to order or a Dasher trying to complete a delivery.

Here’s a breakdown of the common causes and a step-by-step guide to troubleshooting the issue.

Common Causes of a DoorDash Network Error

• Weak or Unstable Internet Connection:

  • This is the most frequent cause. The app requires a strong, stable connection to communicate with DoorDash’s servers. A poor Wi-Fi signal, a weak cellular data signal, or an intermittent connection can all trigger this error.

• App-Specific Glitches:

  • The DoorDash app itself can have temporary bugs or corrupted data that cause it to malfunction. This is often fixed by a simple restart or a cache clear.

• Outdated App Version:

  • Using an old version of the app can lead to compatibility issues with DoorDash’s servers and new features, resulting in errors.

• DoorDash Server Issues:

  • The problem might not be on your end at all. DoorDash’s servers can experience outages or be temporarily down for maintenance, which affects everyone.

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Troubleshooting Steps (Start with the simplest)

1. Check Your Internet Connection:

   • Turn off Wi-Fi and switch to your mobile data.
   • If you’re already on mobile data, try turning it off and back on.
   • If you’re on a Wi-Fi network, try disconnecting and reconnecting, or switch to a different network if possible.
   • Make sure you are not using a VPN, as this can sometimes interfere with the app’s connection.

2. Restart the App:

   • Force close the DoorDash app completely.
   • Re-open the app and see if the error is gone.

3. Clear the App’s Cache:

   • For Android: Go to your phone’s Settings > Apps > DoorDash > Storage & cache, then tap “Clear cache.”
   • For iPhone: There is no “clear cache” button. The best way to achieve this is to simply offload or reinstall the app (see step 5).

4. Log Out and Log Back In:

   • This can help refresh your account’s connection to the servers.
   • Make sure you know your login credentials before logging out.

5. Update or Reinstall the App:

   • Go to your device’s app store (Google Play Store or Apple App Store) and check for any available updates for the DoorDash app.
   • If there are no updates or the problem persists, try uninstalling and then reinstalling the app. This ensures you have the latest, cleanest version and can often fix persistent bugs.

6. Check for DoorDash Server Outages:

   • Sometimes, the problem is with DoorDash’s system. You can check third-party websites like Downdetector to see if other users are reporting issues.
   • You can also check DoorDash’s official social media accounts (like Twitter/X) for any announcements about system-wide problems.

7. Restart Your Device:

   • A full device restart can clear up minor software glitches that may be affecting the app’s performance.

If you have tried all of these steps and the network error persists, it’s time to contact DoorDash Support. They can investigate server-side issues or problems specific to your account that you can’t fix on your own.