DoorDash Error Validating Basket | How to Fix

The “Error Validating Basket” message on DoorDash usually happens when there’s a problem finalizing your order — often caused by issues with your cart (basket), restaurant availability, items, or your account.

Here’s how to fix it:

🛠️ How to Fix “Error Validating Basket” on DoorDash

✅ 1. Clear and Rebuild Your Cart

• Remove all items from your cart (or start a new order).

• Add the items again manually, one at a time.

  • Sometimes an item becomes unavailable (out of stock or modified), and the app can’t process it.

✅ 2. Check for Item Modifications

• If you customized an item (extra sauces, sides, etc.), try:

  • Re-adding it without customization.

  • Choosing a simpler version of the item.

✅ 3. Verify Restaurant Availability

• The restaurant might have just:

  • Closed.

  • Changed its menu.

  • Gone offline for orders.

• Try refreshing the app or selecting another restaurant to test.

✅ 4. Update the App

• Go to your app store (Google Play / App Store).

• Update the DoorDash app if an update is available.

✅ 5. Log Out and Log In

• Log out of your DoorDash account.

• Close the app completely (force quit).

• Log back in and try again.

✅ 6. Switch Devices or Use Website

• Try placing the order via:

  • A browser at www.doordash.com.

  • According to

✅ 7. Check Payment Method

• Make sure your payment method is:

  • Valid (not expired).

  • Or

• Try removing and re-adding the card or switching to another method (like Apple Pay, Google Pay, PayPal).

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❗ If none of that works:

➡️ Contact DoorDash Support

• Go to: https://help.doordash.com

• Or use the in-app “Help” feature.

• Let them know:

  • What you’re ordering.

  • What restaurant.

  • Screenshot (if possible).

  • Time/date of the error.