Yes, many state Departments of Motor Vehicles (DMVs) in the U.S. do send text messages, but typically only in specific situations. It’s important to be cautious, as scammers often impersonate DMVs to steal personal information.
✅ When DMVs Legitimately Send Text Messages
State DMVs may send text messages in the following circumstances:
Appointment Reminders or Cancellations: For scheduled appointments at DMV offices.
Service Notifications: Such as updates on driver’s license or vehicle registration status.
Renewal Reminders: Some states offer text reminders for license or registration renewals.
Account-Related Alerts: If you’ve initiated an online transaction or established an online account.
For example, the California DMV states that it may send text messages based on actions initiated by the customer, such as appointment reminders or service notifications.
⚠️ Be Aware of Scams
Scammers often send fraudulent text messages pretending to be from the DMV. These messages may claim you owe fines or need to update personal information. They often include links to fake websites designed to steal your information.
For instance, the Virginia DMV warns customers about a scam where fraudsters pose as toll agencies, falsely claiming you owe money for unpaid tolls. The message includes a link that, if clicked, could steal your personal information.
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🚫 How to Protect Yourself
Do Not Click Links: Avoid clicking on links in unsolicited text messages.
Verify the Source: Contact your state’s DMV directly using official contact information from their website.
Report Suspicious Messages: Forward suspicious texts to 7726 (SPAM) and report them to the Federal Trade Commission at ftc.gov/complaint.
Use Official Websites: Always visit the official DMV website for your state to manage your account or services.
