No, the Department of Motor Vehicles (DMV) does not send text messages regarding toll payments. If you receive a text claiming to be from the DMV about unpaid tolls, it’s likely a scam.
Scammers often impersonate official agencies like the DMV, sending fraudulent messages that claim you owe toll fees and threaten penalties if not paid immediately. These messages may include links to fake websites designed to steal your personal and financial information. Authorities across various states have issued warnings about such scams, emphasizing that legitimate DMV communications will not request payment via text message .
🚫 How to Protect Yourself
Do not respond to unsolicited text messages claiming to be from the DMV or toll agencies.
Do not click on any links or provide personal information in response to such messages.
Verify the information by contacting the DMV directly through official channels.
Report suspicious messages to the Federal Trade Commission (FTC) at reportfraud.ftc.gov or to your state’s consumer protection agency.
Remember, if you receive a message about unpaid tolls or traffic fines via text, it’s best to assume it’s a scam and take appropriate precautions.
Also Read : TCSG Survey Text Scam
Before Going to an Office — Try Online First
The DMV has taken many steps to offer more digital services. Most DMV tasks do not require an office visit, including simple self-service transactions that are no longer available in offices. The DMV encourages customers to use its online services and other service channels to complete transactions, including eligible driver’s license and vehicle registration renewals. Customers can also use the Service Advisor on the DMV website to learn their options to complete DMV tasks.
To sign up for paperless vehicle registration and driver’s license renewal notices, customers must sign in or create a secure online account at dmv.ca.gov, and then opt in.
