To fix Disney Plus error code 73, ensure that your location services are enabled. Go to Settings > Privacy & Security > Location and toggle on Location services.
Disney+ Error Code 73 means “Location Availability Error.” Basically, Disney+ thinks you are currently in a country where the service is not available (or where your specific account isn’t allowed to roam).
Here is the step-by-step fix, ranked from the most likely cause to the more complex network issues.
How to Fix Disney Plus Error Code 73
1. The #1 Cause: Turn off your VPN
Disney+ is extremely aggressive about blocking VPNs. Even if you are in the correct country (e.g., using a US server while living in the US), the app will block you if it detects any VPN usage.
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Disable your VPN completely.
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Disable any “Proxy” or “Data Saver” modes in your browser or phone settings.
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Restart the Disney+ app after turning these off.
2. Check Location Services (Mobile Users)
If you are on a phone or tablet (Android/iOS), Disney+ often refuses to stream unless it can verify your GPS location matches your IP address.
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iPhone: Settings > Privacy & Security > Location Services > Disney+ > Select “While Using the App”.
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Android: Settings > Location > App Permissions > Disney+ > Select “Allow only while using the app”.
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3. The “IPv6” Glitch (Smart TVs & Routers)
This is a very common hidden cause for Error 73. Sometimes your internet provider gives you a new IPv6 address that Disney+ hasn’t “mapped” to your location yet, so it thinks you are in a different country or using a proxy.
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How to test: Connect your TV/PC to your phone’s mobile hotspot instead of your home Wi-Fi.
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If it works on the hotspot: The issue is your home Wi-Fi settings. You may need to log into your router settings and disable IPv6 (force IPv4) temporarily.
4. Restart Your Modem (Refresh your IP)
Your Internet Service Provider (ISP) might have assigned you a “bad” IP address that is flagged as suspicious.
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Unplug your modem and router from the power.
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Wait at least 60 seconds.
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Plug them back in. This often forces the ISP to assign you a new IP address that isn’t blocked.
5. Check “Date & Time”
If your device’s clock is manual or out of sync, the secure location handshake will fail.
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Go to your device settings and ensure “Set Automatically” is turned ON for Date & Time.
Summary:
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Error 73 = Location Mismatch.
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Most Likely Fix: Turn off VPNs and enable Location Services.
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If nothing works: It is likely an ISP issue. You can verify this by checking if you can watch Disney+ on your phone using cellular data (Wi-Fi off). If that works, the problem is definitely your home internet connection, not your account.
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