If you’re encountering Discord Error Code 27001, it’s most commonly associated with transferring voice calls from your phone to a PlayStation console (particularly PS5).
Here’s how you can fix it:
What’s Going On?
Error Code 27001 appears when your PS5 fails to transfer a Discord voice call from your phone. Multiple sources confirm this behavior is tied to Discord functionality on PlayStation.
Step-by-Step Fixes
1. Restart Your PS5 Console
Turn off your PS5 completely, wait for about one minute, and then power it back on. Many users report that simply rebooting the console often resolves the error.
2. Verify Internet Stability & Server Status
Ensure your PS5 is connected to a stable internet. You may want to restart your router or switch to a different network. Also, check if both Discord and PlayStation Network (PSN) are operational via their official status pages.
3. Update Software
Ensure both your PS5’s system software and the Discord app on it are fully up to date. Outdated software can often cause connectivity issues.
4. Restart Your Network Equipment
Power cycle your modem and router: unplug them for 30 seconds, then plug them back in. This helps eliminate transient network issues.
5. Clear Discord Cache on PS5
Clear any cached Discord data on your console. Consult the PS5 user manual for details on how to clear the app cache—but in general, deleting temporary files often resolves app-related glitches.
6. Reinstall Discord
If the issue persists, uninstall Discord from your PS5 and then reinstall it via the PlayStation Store. This resolves potential corruption or faulty installation issues.
7. Check NAT and Firewall Settings
NAT Type: If you have a restrictive NAT on your network, it may affect voice call functionality. Consider adjusting your router’s settings to use a more open NAT type.
Firewall: If you’re using firewall solutions on your router or via network-level settings, try disabling them temporarily to see if it improves connectivity. Don’t forget to re-enable them afterward.
8. Contact Support
If none of the above steps clear the error, reach out to Discord Support and PlayStation Support, with details like the exact error message, steps you’ve taken, and your device/software configuration.
Quick Fix Summary
| Step | Action |
|---|---|
| 1 | Reboot PS5 |
| 2 | Check internet and server status |
| 3 | Update system & app |
| 4 | Restart router/modem |
| 5 | Clear Discord cache |
| 6 | Reinstall Discord |
| 7 | Adjust NAT/firewall settings |
| 8 | Contact support if still unresolved |
Summary
Discord Error Code 27001 typically crops up when transferring voice calls to a PS5. Restarting your console and network gear, ensuring updates, clearing cache, and reinstalling Discord usually fix it. If not, check NAT/firewall settings or contact support.
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