For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday – Friday 8:30 AM – 7:00 PM ET, Sat. & Sun. 10:00 AM – 6:30 PM ET.
If you’re looking for contact numbers for CVS—whether it’s for general customer service, IT help desk, HR inquiries, or other support—here’s a breakdown of the most relevant lines:
CVS Customer Service & Help Desk Numbers
1. General CVS Customer Service (Pharmacy, Store, ExtraCare, etc.)
CVS/pharmacy Customer Service (in-store, policies, photo, pharmacy issues):
1‑800‑SHOP‑CVS (1‑800‑746‑7287)
Available Mon–Fri 8:30 AM – 7:00 PM ET, and Sat–Sun 10:00 AM – 6:30 PM ETFor CVS.com (online orders, account issues, mobile app):
1‑888‑607‑4CVS (1‑888‑607‑4287)
Available Mon–Fri 8:30 AM – 7:00 PM ET, Sat–Sun 10:00 AM – 6:30 PM ET
2. MinuteClinic (Walk-in Clinic Services)
1‑866‑389‑ASAP (1‑866‑389‑2727)
3. Prescription Refills
In-store pickup support: 1‑800‑742‑7827
4. Corporate & Headquarters
Main Corporate Office (Woonsocket, RI):
1‑401‑765‑1500
5. Technical or IT Help Desk (For CVS Employees)
Employee IT Support:
1‑866‑389‑2728 (24/7 for tech issues, password resets, etc.)Reddit users have also noted:
“You can call the Help Desk at 1‑866‑528‑7272 (1‑866‑HELP‑CVS) and choose the password reset option.”
6. Human Resources (HR)
CVS HR Department:
1‑888‑694‑7287 (M–F, 10:00 AM – 5:00 PM ET)
For questions about employment, benefits, payroll, or job applications.
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Summary Table
| Purpose | Phone Number | Availability or Notes |
|---|---|---|
| In-store Pharmacy Support | 1‑800‑746‑7287 (1‑800‑SHOP‑CVS) | Store hours: M–F 8:30 AM–7:00 PM ET; weekends till 6:30 PM |
| CVS.com / Mobile Help | 1‑888‑607‑4287 | M–F 8:30 AM–7:00 PM ET; weekends till 6:30 PM |
| MinuteClinic Help | 1‑866‑389‑2727 | — |
| Prescription Refills | 1‑800‑742‑7827 | — |
| Corporate HQ | 1‑401‑765‑1500 | Business hours — Monday to Friday |
| Employee IT Help Desk | 1‑866‑389‑2728; alt: 1‑866‑528‑7272 | 24/7 support for CRT/employees |
| Human Resources (HR) | 1‑888‑694‑7287 | M–F 10:00 AM–5:00 PM ET |
🆘 Which number do you need?
If this is a customer or pharmacy issue, start with 1‑800‑SHOP‑CVS.
For website or digital help, use 1‑888‑607‑4287.
CVS employees needing technical support should dial 1‑866‑389‑2728 (or use 1‑866‑528‑7272 for password resets).
For job or HR questions, reach out to 1‑888‑694‑7287.
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