For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday – Friday 8:30 AM – 7:00 PM ET, Sat. & Sun. 10:00 AM – 6:30 PM ET.
If you’re looking for contact numbers for CVS—whether it’s for general customer service, IT help desk, HR inquiries, or other support—here’s a breakdown of the most relevant lines:
CVS Customer Service & Help Desk Numbers
1. General CVS Customer Service (Pharmacy, Store, ExtraCare, etc.)
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CVS/pharmacy Customer Service (in-store, policies, photo, pharmacy issues):
1‑800‑SHOP‑CVS (1‑800‑746‑7287)
Available Mon–Fri 8:30 AM – 7:00 PM ET, and Sat–Sun 10:00 AM – 6:30 PM ET -
For CVS.com (online orders, account issues, mobile app):
1‑888‑607‑4CVS (1‑888‑607‑4287)
Available Mon–Fri 8:30 AM – 7:00 PM ET, Sat–Sun 10:00 AM – 6:30 PM ET
2. MinuteClinic (Walk-in Clinic Services)
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1‑866‑389‑ASAP (1‑866‑389‑2727)
3. Prescription Refills
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In-store pickup support: 1‑800‑742‑7827
4. Corporate & Headquarters
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Main Corporate Office (Woonsocket, RI):
1‑401‑765‑1500
5. Technical or IT Help Desk (For CVS Employees)
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Employee IT Support:
1‑866‑389‑2728 (24/7 for tech issues, password resets, etc.) -
Reddit users have also noted:
“You can call the Help Desk at 1‑866‑528‑7272 (1‑866‑HELP‑CVS) and choose the password reset option.”
6. Human Resources (HR)
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CVS HR Department:
1‑888‑694‑7287 (M–F, 10:00 AM – 5:00 PM ET)
For questions about employment, benefits, payroll, or job applications.
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Summary Table
| Purpose | Phone Number | Availability or Notes |
|---|---|---|
| In-store Pharmacy Support | 1‑800‑746‑7287 (1‑800‑SHOP‑CVS) | Store hours: M–F 8:30 AM–7:00 PM ET; weekends till 6:30 PM |
| CVS.com / Mobile Help | 1‑888‑607‑4287 | M–F 8:30 AM–7:00 PM ET; weekends till 6:30 PM |
| MinuteClinic Help | 1‑866‑389‑2727 | — |
| Prescription Refills | 1‑800‑742‑7827 | — |
| Corporate HQ | 1‑401‑765‑1500 | Business hours — Monday to Friday |
| Employee IT Help Desk | 1‑866‑389‑2728; alt: 1‑866‑528‑7272 | 24/7 support for CRT/employees |
| Human Resources (HR) | 1‑888‑694‑7287 | M–F 10:00 AM–5:00 PM ET |
🆘 Which number do you need?
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If this is a customer or pharmacy issue, start with 1‑800‑SHOP‑CVS.
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For website or digital help, use 1‑888‑607‑4287.
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CVS employees needing technical support should dial 1‑866‑389‑2728 (or use 1‑866‑528‑7272 for password resets).
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For job or HR questions, reach out to 1‑888‑694‑7287.
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