The SHAK-1001 error code on Crunchyroll is a connectivity or “handshake” error. It generally means the app (specifically the video player) tried to connect to the server to load the video stream but timed out or was interrupted.
It is most common on Amazon Fire TV Sticks and Android TVs, but it can happen on other devices.
Here is the step-by-step fix, starting with the most effective solution.
1. The “Silver Bullet” Fix (Clear Cache)
This is the most common fix for SHAK-1001 because the error is often caused by corrupted temporary data in the app.
On Fire TV Stick:
Go to Settings > Applications.
Select Manage Installed Applications.
Find and click Crunchyroll.
Click Clear Cache (You can also click “Force Stop” first for good measure).
Optional: If “Clear Cache” doesn’t work, try Clear Data, but you will have to log in again.
On Android TV / Google TV:
Go to Settings > Apps.
Select See all apps > Crunchyroll.
Select Clear Cache.
Also Read : SKLauncher Not Opening Minecraft
2. The “Cold Boot” (Hard Restart)
The error often persists because the device holds onto a bad connection state even when you turn it “off” (which is usually just sleep mode).
Unplug your TV or Streaming Stick from the power outlet completely.
Wait at least 60 seconds.
Plug it back in and try again.
3. Check for “Hidden” Network Blockers
If the above didn’t work, the app might be blocked from “shaking hands” with the server.
Disable VPNs: Crunchyroll aggressively blocks VPN IP addresses. If you have a VPN running (even in the background), turn it off.
Ad Blockers (Pi-hole/DNS): If you use network-wide ad blocking, it may be inadvertently blocking the video stream domain.
Check System Date/Time: Ensure your device’s date and time are set to “Automatic.” If your device time is out of sync, the secure connection (SSL) will fail, causing this error.
4. Reinstall the App
If the app data is deeply corrupted, clearing the cache won’t be enough.
Uninstall the Crunchyroll app.
Restart your device.
Reinstall the app from the store.
Summary of the Error:
Code: SHAK-1001
Technical Meaning: Shaka Player (the video player Crunchyroll uses) Network/Load Interrupted.
Likely Cause: Corrupt cache, weak Wi-Fi signal, or VPN interference.
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