Crave Subscription Error 5005 | Easy Fix

If you’re getting Crave Subscription Error 5005, it usually means the app can’t verify your subscription status. This is commonly an account sync or provider-linking issue — not usually a payment failure.

Here’s the easy fix guide 👇

🔧 Easy Fix for Crave Error 5005

✅ 1. Sign Out & Sign Back In (Most Common Fix)

1. Open the Crave app

2. Go to Settings → Sign Out

3. Fully close the app (force close it)

4. Reopen and sign back in

This refreshes your subscription permissions.

✅ 2. Verify Your Subscription Is Active

Go to crave.ca in a web browser:

• Log in

• Go to Account → Subscription

• Confirm it shows Active

If you subscribed through:

• Apple App Store

• Google Play Store

• Roku

• A TV provider like Bell or TELUS

Make sure the subscription is active there too.

Also Read : Is YouTube Down Right Now in USA

✅ 3. Restore Purchases (If Subscribed via Apple or Google)

On mobile:

• Open the Crave app

• Go to Account → Restore Purchase

This reconnects your store subscription to your Crave account.

✅ 4. Reinstall the App

Delete the app completely and reinstall it.
This clears corrupted data that can cause Error 5005.

✅ 5. Relink TV Provider (If Applicable)

If you subscribe through Bell, TELUS, Rogers, etc.:

• Go to crave.ca

• Sign out

• Sign back in using “Sign in with TV Provider”

• Re-authorize your provider login

This often fixes entitlement errors instantly.

Specific Error Codes

🚨 Still Not Working?

If Error 5005 continues:

• Wait 15–30 minutes (sometimes it’s a temporary server issue)

• Contact Crave support via crave.ca/contact

• Have your subscription receipt ready