Crave ca Error | “Something Went Wrong” / “Network Error”

There are several different “Crave errors” depending on whether you are seeing a specific code (like 999/6007 or 246000) or a generic “Something went wrong” message.

If you are currently facing an issue, check these solutions in order of likelihood.

1. The “Is it Down?” Check

Before troubleshooting your device, ensure Crave itself isn’t having a widespread outage.

• Check Status: Visit Downdetector Canada. If you see a massive spike in the red graph, the problem is on their end, and you just have to wait.

2. Common Error Codes & Fixes

Error 999 / 6007 (The “VPN” Error)

This is the most common error recently. It means Crave thinks you are outside of Canada or using a proxy.

• The Cause: You likely have a VPN, Ad-Blocker, or Privacy extension turned on.

• The Fix:

  1. Turn off any VPN (NordVPN, ExpressVPN, etc.) completely.

  2. Disable ad-blockers (like uBlock Origin) specifically for crave.ca.

  3. Mobile Users: If you are on Wi-Fi, turn it off and try connecting via Cellular Data. If it works, your home IP address might be flagged erroneously.

Error 246000 or 224002 (Video Playback)

These are browser-based errors usually found on Chrome, Edge, or Safari.

• The Fix:

  1. Update your browser: An outdated Chrome version is the #1 cause of this.

  2. Clear Cache: Go to browser settings > Privacy > Clear Browsing Data (Cached images and files).

  3. Incognito Mode: Try opening Crave in an Incognito/Private window. If it works there, one of your browser extensions is breaking the video player.

Also Read : Galatasaray vs. Samsunspor Live Stream

“Something Went Wrong” / “Network Error”

This generic error usually means the app data on your TV or phone is corrupted.

• The Fix (TVs/Consoles):

  1. Uninstall the Crave app.

  2. Hard Reset: Unplug your TV or console from the wall power for 60 seconds. (This is crucial to clear the system cache).

  3. Plug back in and reinstall the app.

• The Fix (Android/Fire Stick):

  1. Go to Settings > Apps > Crave.

  2. Select Force Stop.

  3. Select Storage > Clear Cache (and Clear Data if that fails).

3. Device-Specific Tricks

• Roku:

  • Go to Settings > Network > Bandwidth Saver and turn it OFF. This setting is known to cause Crave to crash or fail to load streams.

• Samsung TV:

  • If the app freezes on the logo, remove the app icon from your “Home” bar (not uninstall, just remove the shortcut) and then re-add it. This resets the “pointer” the TV uses to launch the app.

• Fire Stick:

  • If you get a “Page Failed to Load” error, checking for a Fire OS update (Settings > My Fire TV > About > Check for Updates) usually fixes it, as Crave drops support for older OS versions quickly.

4. Login Loops (Provider Linking)

If you sign in with your TV Provider (Rogers, Bell, Shaw) and it loops you back to the start or asks you to subscribe again:

• The Cause: Your provider account isn’t properly “linked” to a Bell Media profile.

• The Fix: Go to crave.ca on a computer (not the app). Sign in with your provider. If it asks you to verify an email address for a “Bell Media” account, do it. You often cannot stream until that secondary email profile is verified.