Connecting To Anydesk Network Error Unknown Error

The “connecting to AnyDesk network error” means that the AnyDesk client on your computer cannot establish a connection with the AnyDesk servers.

This issue is almost always related to a local network configuration, firewall, or security software on your device.

Here is a comprehensive guide to troubleshooting and fixing this issue:

1. Check for the Basics

• Internet Connection:

  • The most common cause is a simple lack of internet connectivity. Ensure you are connected to a stable network. Try opening a website in your browser to confirm.

• AnyDesk Server Status:

  • Check the official AnyDesk news or server status page to see if there is an ongoing outage. If the servers are down, you simply need to wait for them to come back online.

• Restart Everything:

  • Close AnyDesk, restart your computer and your router, then try again. This can resolve temporary glitches.

• Update AnyDesk:

  • Ensure you have the latest version of the AnyDesk client on both your computer and the remote computer you are trying to connect to. Outdated versions can have compatibility issues.

2. Configure Your Firewall and Antivirus

Firewalls and antivirus software are the most frequent culprits for blocking AnyDesk’s connection.

• Allow AnyDesk Through Your Firewall:

  1. Go to Windows Security and select Firewall & network protection.
  2. Click on Allow an app through firewall.
  3. Click Change settings and then scroll down to find AnyDesk in the list.
  4. Make sure the boxes for both Private and Public networks are checked for AnyDesk.
• Disable Antivirus Temporarily: If the firewall change doesn’t work, try temporarily disabling your antivirus software. If this resolves the issue, you will need to add an exception for the AnyDesk application or its entire folder in your antivirus settings.

3. Check for Network Conflicts

• VPN or Proxy: If you are using a VPN or a proxy server, it may be interfering with the connection.
  • Disable it temporarily and try to connect again.
  • If you must use a VPN, you may need to add an exception for AnyDesk within the VPN’s settings.
• IPv6: In some cases, IPv6 can cause connectivity issues.
  1. Go to Settings > Network & Internet.
  2. Select Change adapter options.
  3. Right-click on your network connection and select Properties.
  4. Uncheck the box for Internet Protocol Version 6 (TCP/IPv6).

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4. Advanced Troubleshooting

If the above steps fail, you can try these more advanced fixes.

• Flush DNS and Reset Winsock: This will reset your network’s configuration.
  1. Open the Command Prompt as an administrator.
  2. Type the following commands, pressing Enter after each one:
     • ipconfig /flushdns
     • netsh winsock reset
• Reinstall AnyDesk: If the program files are corrupted, a fresh installation may be necessary.
  1. Completely uninstall AnyDesk from your computer.
  2. Go to the official AnyDesk website to download and install the latest version.