Comcast 50 Off Scam | How to Protect Yourself

The “Comcast $50 off” offer is a well-known scam that has been active for a while, often targeting both current and former Xfinity customers. Scammers are clever and use multiple tactics to trick people.

How the Scam Works

The scam typically involves an automated or live phone call or a voicemail that says you’re eligible for a 50% discount on your monthly bill. The scammer might know some of your personal details, like your name, address, or even your last bill amount, which makes the offer seem more legitimate.

The key red flags that expose the scam are:

• Payment Method:

  • The scammer will insist on an unusual form of payment, most commonly Target gift cards or other non-traditional methods like wire transfers, Zelle, or PayPal. Legitimate companies like Comcast will never ask for payment this way.

• Urgency and Threats:

  • They use high-pressure tactics and create a false sense of urgency. The caller might say the offer is “expiring today,” or that if you don’t act immediately, your account will be suspended, or you’ll be charged a large fee (e.g., $1,000).

• Requesting Personal Information:

  • Scammers may ask you to “confirm” sensitive information like your account number, Social Security number, or credit card details. A real Comcast representative will not ask for this kind of information during an unsolicited call.

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How to Protect Yourself

1. Hang Up Immediately:

   • If you receive a call that sounds like this, do not engage. The best thing to do is to hang up immediately.

2. Verify the Offer Directly:

   • If a deal sounds too good to be true, it probably is. If you’re unsure, hang up and call Comcast/Xfinity’s official customer service number, which is 1-800-Xfinity (1-800-934-6489). You can also check your account for legitimate offers through the official Xfinity website or app.

3. Recognize Red Flags:

   • Be on the lookout for misspelled words, grammatical errors, and low-quality graphics in emails or texts. Also, check the sender’s email address—it should be from a legitimate Xfinity domain.

4. Never Use Gift Cards for Payment:

   • Remember, no legitimate company asks for payment in the form of gift cards. This is a classic scam tactic because gift cards are untraceable.

How to Report the Scam

If you’ve been targeted by this or any other scam, you should report it.

• To Comcast: Forward the suspicious email to abuse@comcast.net.
• To the Federal Trade Commission (FTC): File a complaint at ReportFraud.ftc.gov. The FTC shares these reports with law enforcement.