Colesmobile Activate : How do I activate my Coles Mobile SIM Card?

Colesmobile Activate : How do I activate my Coles Mobile SIM Card?

Activating your SIM card is easy. Activation should take around 15 minutes but occasionally it may take up to 48 hours.

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Simply go to https://colesmobile.com.au/home/page/activate with your Australian debit or credit card and follow the prompt to activate your service.

You need to activate your SIM card within 30 days of purchase or by the date advertised on a promotion in order to take advantage of advertised inclusions.

Note: If you obtained your device with another telecommunications provider, your device might be locked to the network you were with. If that is the case, you will need to contact your previous provider and ask them to unlock the device so that it can be used. Some providers may charge you a fee to unlock your device.

Coles Mobile is powered by the Optus 4G Plus network

The Optus 4G Plus network reaches 97.3% of the Australian population and is available in all capital cities and over 700 regional towns. Optus has over 6,100 4G mobile base stations in Australia – over 2,200 are located in regional areas.

Recharging

You can recharge your account:

• Online:

Make a secure one-off recharge online by credit card, debit card lby visiting colesmobile.com.au/recharge • Vouchers: Purchase a voucher from any Coles Supermarket or Coles Express across Australia.

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• AutoRecharge:

Coles Mobile plans are set by default to AutoRecharge upon activation. AutoRecharge will automatically apply at 11.00pm AEST/AEDT on the day of plan expiry. You can turn off AutoRecharge and manage your recharges by logging in to your Coles Mobile account online at colesmobile.com.au/login or via the Coles Mobile App.

• App:

Download the Coles Mobile app from Google Play or App store (data charges apply to download the app).

colesmobile

Tracking Your Spend

You can track your account balance, and usage of your included data and any Extras, 24/7 through the online dashboard for your Coles Mobile account, accessible at colesmobile.com.au/login or via the Coles Mobile App. When you’re in Australia, we will send you alerts when you have used 50%, 85% and 100% of your included data. We will not send you alerts for usage of Extras (including Extras data packs) or any bonus data you may have received.

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I have just activated my new Coles mobile SIM but my data is not working

If you are having issues accessing your data and you have just activated your Coles mobile SIM it is likely that you may need to set up your mobile phone for internet.

To set up your mobile phone for internet, follow these simple steps:

  1. Follow this link https://devicehelp.optus.com.au/
  2. Search for your device in the list
  3. Select “Internet and data”
  4. Follow the steps provided to set up your mobile phone for internet.

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