Clover : Request Failed with Status Code 504 | How to Fix

To fix the Clover Status Code 504, Restart your router or switch to a different network. Try logging out, clearing cache, and logging in again.

A 504 Gateway Timeout error on Clover (the point-of-sale system) usually means that your Clover device or app couldn’t connect to Clover’s servers in time. Here’s what it means and how to fix it:


🔍 What Causes the 504 Error in Clover?

The 504 error is a server-side timeout, meaning your request went out, but Clover’s servers didn’t respond fast enough. It can be triggered by:

Possible Cause Explanation
Poor Internet Connection Wi-Fi or Ethernet dropped or became unstable
🌐 Server-Side Issue (Clover) Their servers may be overloaded or down
🔁 Large or Delayed Requests Big transactions, batch uploads, etc.
🛠️ API Timeout (for integrations) Your 3rd-party system didn’t get a timely response

✅ Fixes You Can Try

1. Check Internet Connection

  • Restart your router or switch to a different network.

  • Use a wired connection if you’re on Wi-Fi.

2. Restart Clover Device

  • Power cycle the Clover device (turn off, wait 10 seconds, turn back on).

  • Try again after rebooting.

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3. Try a Different Task

  • If the error appeared while performing a specific action (like uploading inventory or completing a sale), try something else.

  • If that works, the issue is likely with that specific API or request.

4. Check Clover System Status

  • Visit: status.clover.com
    If Clover is having outages or high traffic, it will be shown there.

5. Clear App Cache (If using Clover Web or Mobile)

  • Try logging out, clearing cache, and logging in again.

  • Or use a different browser.

6. Check Third-Party Integration (if applicable)

  • If you’re using an integration (e.g., Shopify, WooCommerce, etc.), check that platform’s API limits and availability.


🆘 When to Contact Clover Support

Contact Clover Support if:

  • The error continues after 10–15 minutes.

  • Other functions in your Clover POS also start failing.

  • You need help with a specific integration or API error.


⚠️ Developer Note

If you’re a developer or merchant integrating with Clover’s API, a 504 might indicate:

  • Improper response handling in your client code

  • Unoptimized API request

  • Missing timeout retries

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