Cloudbox is a legitimate cloud storage service, but its name has been associated with a type of subscription fraud. This scam involves unauthorized charges on a credit or debit card, often for a subscription you never signed up for.
The fraudulent charges may appear on your bank statement under a name like “Cloudbox” or a similar, slightly altered name.
How the Scam Works
The scam is not typically initiated by Cloudbox itself, but rather by third parties who obtain your payment information through various deceptive methods, such as:
Phishing:
- You may have entered your credit card information on a fake website that looked legitimate.
Malware:
- Your device may have been infected with malware that stole your financial data.
Data Breach:
- Your information could have been compromised in a data breach from another service.
“Free Trial” Trap:
- You may have signed up for a “free trial” of another service, and buried in the terms and conditions was an agreement to be charged for a monthly subscription from a company with a name like Cloudbox.
Also Read : Google Couldn’t Verify This Account Belongs To You
How to Resolve Unauthorized Charges
Contact Your Bank Immediately:
- As soon as you see an unauthorized charge, contact your bank or credit card company. Report the charge as fraudulent. Your bank can cancel your card to prevent future charges and will likely open a dispute to refund the money.
Gather Information:
- Look at your statement and write down the date and amount of the charge, as well as the name of the merchant (e.g., “Cloudbox,” “CBX Solutions,” etc.). This information is crucial for your bank’s investigation.
Do Not Contact the “Company”:
- Do not call a phone number associated with the charge. Scammers may try to get more information from you or refuse to issue a refund. All communication should go through your bank.
Check for Other Fraud:
- Review your bank and credit card statements for any other suspicious activity. Since your information was compromised, it’s possible other unauthorized transactions have occurred.
Secure Your Accounts:
- Change the passwords for your email and all financial accounts. Consider using a password manager and enabling two-factor authentication for added security.
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