cignaforhcp.cigna.com Register and Login Account
A new user may register for the cignaforhcp.cigna.com website in one of two ways.
- Through the website access manager, who will add or delegate the user and assign the appropriate level of access immediately.
- On their own through CignaforHCP.com. This requires vetting and confirmation by the website access manager and may take longer to complete.
Each TIN with registered users will have a designated person(s) known as the website access manager. The website access manager for the TIN the user registers under will be notified and either approve the requested level of access or deny it and assign the appropriate level of access.
If you are the first person in your practice or facility to attempt to register, you can obtain a user ID and create a password by clicking “Register Now” on the Log In page. Your office will be called by Cigna to help establish a website access manager.
Medical, dental and behavioral practitioners, as well as any representatives they choose, can register. If your organization does not have a TIN, the user can click on the “I don’t have a TIN” link and continue with registration.
Non-contracted providers can register, as long they have submitted a claim to Cigna. You’ll be able to access all of the information, except:
- View Default Fee Schedule Change(s)
- Update Demographic Information
- Request a Copy of the Participating Practitioner Agreement
Also Read : How To Activate DITO SIM
What is a website access manager?
Each group registered on the Cigna for Health Care Professionals website (CignaforHCP.com) is required to assign at least one, and up to 15, user(s) as the website access manager(s). The website access manager at each practice manages how providers within the group register for and obtain the appropriate level of access to the website.
Website access managers have three key responsibilities:
- Obtain access and approve new users in your group for CignaforHCP.com
- Assign or modify the website functions to which users in your group have access
- Remove access for users in your group who no longer need it.
Once the website access managers approve your access, you will have immediate access to the roles they delegate for you.
If you register for the website (or don’t have a website access manager), your office will receive a call from Cigna to verify that you should have access. Once verified, you will then have immediate access.
The website access manager at your organization has given you access to certain functionality on CignaforHCP.com. Please contact your website access manager to request any additional access you need.
If a website access manager has not yet been established for the Taxpayer Identification Number (TIN) under which you registered, Cigna will contact your office within approximately 10 business days to help establish one.
If you do not know who your website access manager is, please call 800.853.2713.
When is the website available?
Hours of Availability:
The Cigna for Health Care Professionals website and EDI real-time transactions are generally available 24 hours a day, 365 days a year.
Online precertification transactions are available Monday through Saturday from 5:00 a.m. to 3:00 a.m. ET and Sunday from 5:00 a.m. to 9:00 p.m. ET.
To allow for maintenance, the website and EDI real-time transactions may be unavailable on Sundays from 12:01 a.m. until 10:00 a.m. ET.
If my password expires, how do I reset it?
You can reset your password online by correctly answering the security questions you set up during registration. Just click the “Forgot your password” link directly under the log in and password fields on the log in page.
If you are unable to reset your password online and you are a website access manager, call us at 800.981.9114 to have your password reset. You may also contact your website access manager and request that your password be reset.
