Bad Gateway (Error 502 or 504) in the Battlestate Games (BSG) Launcher is a backend connection error. It means your launcher reached the server door, but the server didn’t answer (usually because it is overloaded or down for maintenance).
Since you are seeing this right now (Dec 2, 2025), it is likely related to the recent 1.0.0.2 update traffic.
Here is how to bypass the traffic jam and get in.
1. The “Region Hop” (Most Effective Fix)
The login servers in your specific region might be dead, but others are awake.
If you have a VPN: Connect to a different country (e.g., if you are in the US, try the UK or Germany; if in Europe, try US East). This forces your launcher to handshake with a different authentication server.
If you don’t have a VPN: You can try using a mobile hotspot for the login process (it assigns a different routing path). Once the launcher opens, switch back to your main Wi-Fi/Ethernet.
2. Change DNS to Cloudflare
Your ISP’s directory might be timing out when trying to find the BSG server.
The Fix: Change your PC’s DNS to 1.1.1.1 (Primary) and 1.0.0.1 (Secondary).
How: Control Panel > Network and Internet > Network Connections > Right-click Ethernet > Properties > IPv4 > Use the following DNS server addresses.
Also Read : FO76 Maintenance Time Today
3. Disable IPv6 (Known Tarkov Bug)
The BSG Launcher notoriously struggles with IPv6 addresses, causing gateway timeouts.
Press Windows Key + R, type
ncpa.cpland hit Enter.Right-click your active network adapter > Properties.
Uncheck the box next to “Internet Protocol Version 6 (TCP/IPv6)”.
Click OK and restart the launcher.
4. The “Force Clean” (If the launcher is frozen)
Sometimes the “Bad Gateway” error caches itself, so even if the servers come back, your launcher still thinks they are down.
Close the launcher completely (check Task Manager to ensure
BsgLauncher.exeis dead).Press Windows Key + R, type
%appdata%, and hit Enter.Open
Battlestate Games>BsgLauncher.Delete the folders named
TempandContent.Relaunch as Administrator.
Summary:
This is usually a Server-Side issue. If the DNS or VPN swap doesn’t work instantly, do not reinstall the game. You just have to wait for the traffic spike to drop (usually 15–30 minutes).
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