The term “locked” means that your Device can only be used with Boost Mobile on the Boost Mobile Wireless network and cannot be activated on any other wireless carrier’s network.
An “unlocked” Device isn’t restricted to our network, and you may be able to use it with another wireless service provider.
Here’s the latest on Boost Mobile’s device unlock policy:
Boost Mobile Unlock Policy Highlights
Prepaid Devices
Eligible for unlock one year (12 months) after initial activation, provided:
The device is still active on your account (i.e., not suspended).
Any financing balance is fully paid off.
The device hasn’t been previously unlocked (e.g., for international travel).
Once eligible, Boost will attempt a remote unlock within two business days. If remote unlocking isn’t possible, you’ll be notified and provided further instructions.
Postpaid Devices
If purchased and financed through Boost, the phone will be unlocked after the financing plan is completed.
If paid in full at purchase, it may be eligible for immediate unlocking.
In either case, Boost typically completes the unlock automatically within two business days.
Military Personnel
Boost offers expedited unlocks for deployed U.S. military members or their families, provided the account is in good standing and deployment documentation is provided.
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Community Insights & Real-World Experience
On Reddit, a Boost Mobile community bot summarized the policy as follows:
“Prepaid devices will be unlocked no later than one year after initial activation… Boost will automatically unlock eligible devices remotely within two business days.”
“Postpaid devices will be unlocked either once the financing plan is completed or after two days if purchased in full.”
There were also reports indicating:
Phones bought directly from Apple and financed through Boost may follow Apple’s 60-day unlock policy instead of Boost’s standard 12-month rule. However, this can vary by case and seems to be handled individually.
Quick Reference Table
| Device Type | Unlock Timeline | Conditions |
|---|---|---|
| Prepaid Device | ~12 months after activation | Active account, no balance due, not previously unlocked |
| Postpaid Device | After financing completes or immediately if paid off | Boost unlocks automatically within 2 business days |
| Military (Deployed) | Expedited upon request | Active account, deployment proof needed |
| Purchased via Apple | Possibly ~60 days per Apple policy | Varies—refer to specific terms when purchased |
What You Should Do
Identify whether your device is on a prepaid or postpaid plan (or financed).
Confirm activation date and ensure account is active and clear of dues.
If eligible (e.g., 12 months for prepaid), call Boost at 833-502-6678 to request an unlock if it hasn’t been processed already.
Keep your SIM inserted, and your device connected to Boost’s network (or Wi-Fi) during the process.
For military deployments, be ready to provide documentation to expedite the request.
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