Best Solution | PS5 a DNS Error Has Occurred

To fix the PS5 DNS Error, Power off your PS5 completely (not Rest Mode). Unplug your router/modem for 30–60 seconds. Plug router back in, wait for full reconnection.

If you’re getting the “A DNS error has occurred” message on your PS5, that usually means your console is having trouble resolving internet addresses — in other words, it can’t connect to the PlayStation Network (PSN) or the wider internet correctly due to a DNS (Domain Name System) problem.

✅ Fixes for “A DNS Error Has Occurred” on PS5

Here are the most effective solutions — start from the top and work your way down.

🔧 1. Restart PS5 & Router

• Power off your PS5 completely (not Rest Mode).

• Unplug your router/modem for 30–60 seconds

• Plug router back in, wait for full reconnection

• Turn your PS5 back on and test the connection again

This clears temporary glitches in both the PS5 and router.

🔧 2. Change DNS Settings Manually (Recommended Fix)

Manually setting a reliable DNS server like Google or Cloudflare can fix this instantly.

Steps:

1. Go to:
   Settings → Network → Settings → Set Up Internet Connection

2. Choose your current connection (Wi-Fi or LAN), press Options, and select Advanced Settings

3. Set the following:

   • IP Address Settings: Automatic

   • DHCP Host Name: Do Not Specify

   • DNS Settings: Manual

   • Primary DNS:

     • 8.8.8.8 (Google DNS)

   • Secondary DNS:

     • 8.8.4.4 (Google DNS)
       (or use Cloudflare: 1.1.1.1 and 1.0.0.1)

   • MTU Settings: Automatic

   • Proxy Server: Do Not Use

4. Save and test your internet connection.

Most users report this instantly fixes the DNS error.

Also Read : Monster Hunter Wilds Error S9041-TAD-W72T 

🔧 3. Use a Wired (LAN) Connection Instead of Wi-Fi

If you’re on Wi-Fi and still getting the error:

• Try connecting via Ethernet if possible

• This reduces interference and often solves DNS and NAT issues

🔧 4. Connect to a Mobile Hotspot (as a test)

Temporarily connect your PS5 to a phone hotspot:

• Go to Settings → Network → Set Up Internet Connection → select your phone’s hotspot

• If this works, the problem is with your home router’s DNS or ISP

🔧 5. Restart in Safe Mode & Rebuild Database

If the issue persists despite DNS changes:

1. Power off PS5 completely

2. Hold the power button until you hear 2 beeps (7–8 seconds)

3. Plug in controller via USB

4. Select Option 5: Rebuild Database

This won’t delete your data but can fix deep connection/system glitches.

🔧 6. Check PSN & Internet Status

Sometimes, it’s not your fault.

• Go to status.playstation.com to check if PSN is down

• Or visit a site like Downdetector

🔧 7. Factory Reset (last resort)

If nothing else works:

• Go to Settings → System → System Software → Reset Options → Reset Your Console

⚠️ WARNING: This will wipe your PS5. Only do this if you’re prepared to reinstall everything.

Best Fix That Usually Works

• Go to Network Settings → Advanced → Set DNS to Manual

• Use:

  • Primary DNS: 8.8.8.8

  • Secondary DNS: 8.8.4.4 (or Cloudflare: 1.1.1.1 and 1.0.0.1)

• Save and test again