Bank Of America Fraud Department Phone Number

If you need to report suspected fraud or suspicious activity related to your Bank of America accounts, here are the official and trusted contact numbers based on your type of account:


Official Fraud Reporting Numbers (as per Bank of America)

Account Type / Service Contact Number Notes
ATM/Debit Card, Checks, Zelle® 1‑800‑432‑1000 24/7 line for fraud reporting
Consumer Credit Card 1‑800‑421‑2110 Report stolen/fraudulent charges
Fraudulent ATM or Debit Charges 1‑877‑366‑1121 For suspicious activity
Wire Transfers 1‑877‑337‑8357 Or from outside US: 1‑302‑781‑6374
Mortgage Accounts 1‑800‑669‑6607 Report suspicious activity
Home Equity (HELOC) 1‑800‑934‑5626 Home loan-related fraud

Alternate/Backdoor Contact

  • Fraud Monitoring Dept: 1‑877‑833‑5617 — reported in an external guide as a less-publicized direct line.


Customer Experiences & Warnings

  • Spoofed Calls: Scammers often use spoofed caller ID to make it appear as though they’re calling from Bank of America (e.g., even showing 800‑432‑1000). They may create a sense of urgency—always be cautious.

  • Never Call Suspicious Numbers: Always refer to the number printed on the back of your card or found in your online banking to verify legitimacy.

  • Phishing Via Text or Email: If you’ve clicked a link or shared sensitive info, immediately report to abuse@bankofamerica.com.

  • Identity Theft Precaution: If you suspect identity theft, also monitor your credit and consider placing fraud alerts or freezes with major reporting agencies.

Also Read : Internal Server Error Claude


Key Takeaways

  • The primary fraud helpline is 1‑800‑432‑1000, covering debit cards, checks, and Zelle transactions.

  • For credit card fraud, call 1‑800‑421‑2110.

  • Use the dedicated line—1‑877‑366‑1121—for general account fraud and suspicious charges.

  • Always verify callers using official contact information, not numbers from suspicious messages.

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