If you need to report suspected fraud or suspicious activity related to your Bank of America accounts, here are the official and trusted contact numbers based on your type of account:
Official Fraud Reporting Numbers (as per Bank of America)
| Account Type / Service | Contact Number | Notes |
|---|---|---|
| ATM/Debit Card, Checks, Zelle® | 1‑800‑432‑1000 | 24/7 line for fraud reporting |
| Consumer Credit Card | 1‑800‑421‑2110 | Report stolen/fraudulent charges |
| Fraudulent ATM or Debit Charges | 1‑877‑366‑1121 | For suspicious activity |
| Wire Transfers | 1‑877‑337‑8357 | Or from outside US: 1‑302‑781‑6374 |
| Mortgage Accounts | 1‑800‑669‑6607 | Report suspicious activity |
| Home Equity (HELOC) | 1‑800‑934‑5626 | Home loan-related fraud |
Alternate/Backdoor Contact
Fraud Monitoring Dept: 1‑877‑833‑5617 — reported in an external guide as a less-publicized direct line.
Customer Experiences & Warnings
Spoofed Calls: Scammers often use spoofed caller ID to make it appear as though they’re calling from Bank of America (e.g., even showing 800‑432‑1000). They may create a sense of urgency—always be cautious.
Never Call Suspicious Numbers: Always refer to the number printed on the back of your card or found in your online banking to verify legitimacy.
Phishing Via Text or Email: If you’ve clicked a link or shared sensitive info, immediately report to abuse@bankofamerica.com.
Identity Theft Precaution: If you suspect identity theft, also monitor your credit and consider placing fraud alerts or freezes with major reporting agencies.
Also Read : Internal Server Error Claude
Key Takeaways
The primary fraud helpline is 1‑800‑432‑1000, covering debit cards, checks, and Zelle transactions.
For credit card fraud, call 1‑800‑421‑2110.
Use the dedicated line—1‑877‑366‑1121—for general account fraud and suspicious charges.
Always verify callers using official contact information, not numbers from suspicious messages.
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