Bank of America Fraud Alert | Contact Bank of America Directly

If you suspect fraudulent activity on your Bank of America account, it’s crucial to act immediately. You can forward it to your cell phone provider at 7726 (“SPAM”) and follow their instructions.

Here’s a breakdown of the steps to take:

1. Contact Bank of America Directly

The most effective way to report fraud is to call the appropriate number immediately. The main fraud number for deposit accounts (debit cards, checks, and Zelle) is 1.800.432.1000.

If you are concerned about a specific type of account, you can use the following numbers:

• Consumer Credit Card: 1.800.421.2110
• Wire Transfers: 1.877.337.8357
• Home Loans: 1.800.669.6607
• HELOC: 1.800.934.5626
• Auto: 1.800.215.6195

2. Additional Reporting Methods

• Online Banking:

  • You can also report suspicious activity and dispute charges by logging in to your Bank of America Online Banking account.

• Email:

  • If you receive a suspicious email that uses Bank of America’s name, forward it to abuse@bankofamerica.com.

• Text Message:

  • If you receive a fraudulent text message, do not respond to it or click any links. You can forward it to your cell phone provider at 7726 (“SPAM”) and follow their instructions.

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Important Safety Tips

• Be Skeptical of Unsolicited Contact:

  • Bank of America will never call, text, or email you to ask for personal or financial information like your account number, PIN, Social Security number, or Taxpayer Identification Number.

• Avoid Clicking Suspicious Links:

  • Never click on a link or open an attachment from an email or text message you don’t trust.

• Verify the Source:

  • If you receive a suspicious call claiming to be from Bank of America, hang up and call the number on the back of your card or on your bank statement to verify the request.