Bank of America error messages can appear for a variety of reasons, especially with the mobile app and online banking.
Here are a few common error messages that customers of Bank of America (BofA) have reported — and some likely reasons behind them.
🔍 Examples of error messages
“Accounts temporarily unavailable. Some accounts and/or balances are temporarily unavailable.” — reported by many users during a BofA outage.
“Connection Error … unable to complete your request. Please try again later.” — seen when the app or site fails to load properly.
“An application error has occurred which has prevented us from completing your last request.” — a generic internal-application error message from BofA’s site.
“We can’t find what you’re looking for. Sorry, this is not the page you expected to see. That page either no longer exists, has a different web address, or is undergoing maintenance.” — credit card section of BofA site.
“Error code 355 when connecting to bank (Bank of America).” — from a third-party integration (QuickBooks) interacting with BofA.
🛠 Possible causes & what to check
Outage or server issues: The first two messages often show up when BofA’s digital banking systems are disrupted (e.g., many users saw zero balances).
Session expired or navigation error: The “application error” message likely means your session timed out or you followed a link directly instead of via the normal site flow.
Page removed or moved: The “We can’t find what you’re looking for” message means the specific page is gone/renamed/maintenance.
Third-party integration/connection issues: The “error code 355” example shows issues when a third-party tool tries to link with BofA and there is a mismatch or API dropout.
Also Read : Is Bank of America App Down Today
✅ What you can do
Try logging out and back in. Sometimes clearing the session resolves it.
Use a different browser/device or mobile app to see if the issue is device-specific.
Check BofA’s official social channels or DownDetector to see if there’s a wider outage.
If you’re integrating accounting or financial tools (QuickBooks, etc.), check that your credentials and bank connection are up to date.
Contact BofA support if the error persists — you might need to report the error tracking number (if shown).
For serious issues (e.g., account access, funds missing) ask for escalation and confirmation in writing.
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